My comp just lost all sound

[Mahdi]

Everything is audio is already checked there.

[Mahdi]

Everythign audio is already checked there.

[Atomic Mitten]

Go to Start/programs/Accessories and entertainment and click on one after the other and check all settings especially mute !

Just because their in the list doesn't mean the installation is ok.

If all else fails remove them all re.boot and re.install the audio programs.

It is definately a driver conflict between two audio programs or codecs.

Click on Start /run / dxdiag run it and can you attach it to your next reply please.

[Mahdi]

I've already deleted and re-installed the drivers multipl times. I've already cehcked to see if anything was muted. I've already used dxdiag, and the results are posted earlier in this thread.

[Atomic Mitten]

I checked right through the thread, nowhere is your dx diag posted ?

Is this a quiz or do we get to see it ? ;)

[number6]

He could not post it because dxdiag crashed.

Maybe your onboard soundchip was disabled somehow??? Did you check in the BIOS that the sound chip is enabled?

It could also be that you need to update the chipset drivers, but without knowing a little about your motherboard it will be hard to recommend which drivers to get :(

[Timenn]

Maybe someone can explain him how to disable/enable his sound card in the BIOS, because he said he didn't know how to do that.

The best thing to do (before you go into those settings) is remove all sound card drivers etc.

Then go to your BIOS settings in this way:

When you are booting the computer, you see the RAM check (the number that keeps increasing) You must see then some sort of message on your screen that you can enter some sort of settings with a specefic button (I thought it was <DEL>) and then you should reach the BIOS settings. But I will try to find out how to do it all exactly.

[Atomic Mitten]

Timenn, read back through the thread, I already told him how to do that !

[number6]

It's different for each BIOS. Basically you have to get to the BIOS, usually by holding down the delete key when you power up the system. Inside the BIOS menu there should be a menu called "Hardware options" or something like that. In hardware options there should be an entry to enable/disable onboard sound.

[Mahdi]

It was enabled in bios, now I've disabled it. Now what?

[number6]

Well I would boot up and see if anything changed. If not reboot and re-enable the onboard sound chip.

[Mahdi]

Atomic Mitten:

DXdiag: "Error: Problem getting extra sound info, result code = 0x8878000a (The result failed because DirectSound resources, such as the priority level, were already in use by another caller.)"

Number6: No change.

[number6]

Alright. Maybe your onboard sound chip is fried. Do you have a sound blaster (or any PCI sound card) card around to test with? That would be pretty easy to test. You could insert it in one of your free PCI slots, disable the onboard sound chip, and see if Windows 98 recognizes it. You could also try reinstalling directX and see if that error goes away . I could try and guess what driver you need to get, but that could cause more problems. I will search some more based on that SIS 7018 chip you mentioned earlier.

[number6]

I found this link for the Sis 7018 sound chip driver:

ftp://ftp.nec-computers.com/pub/itemnr/REFFIUP03690100/sis9xv3110.exe

This driver is for Windows 98 and is dated 25 July 2001. If your audio drivers are older than this I suggest downloading and installing that driver.

[Mahdi]

I ahve no other sound card, and directx made no difference.

[Mahdi]

All my drivers are updated, one of the first thigns I did.

[number6]

Where did you get the sound card specific driver from?

[Timenn]

Here is something you can do to find out if the problem has to do with a fried sound card, or a driver conflict:

Do you have any dos-game on your computer which can play soundblaster sounds? Try to download one (shareware will do also) if you have none.

Then go to Dos-mode (ALT + F4, and then select DOS mode)

Now windows closes, and you will see DOS mode coming up. You can see some drivers starting, the mouse driver and the soundblaster dos-driver (Because of your problem that one might fail)

Now try to play a dos-game and check if that plays any soundblaster sound when that is turned on in the options.

If you hear sound, your problems must have something to do with drivers/software, otherwise it is more likely to be that your soundcard has fried. Then you should take it back to the shop where you bought it, and then they are the only ones able to fix it.

[Mahdi]

Well, it's looking like I'm gonna have to buy a new soundcard. Any suggestions?

[Atomic Mitten]

Depends on your budget ! A damned good card is Creative Audigy Platinum.

But I have just a basic creative labs Sound Blaster Live

card, which works just fine.

If your into 5,1 sound and all that stuff then go for the Audigy.

;)

www.tomshardware.com/video/01q3/010927/

[Andrew]

I bought a soundcard for my old computer also. (as onboard crashed or something) way back when. I just bought the cheapest one they offered. Somehting like 128 bit creative labs or something. ???

[Mahdi]

yeah, something cheap would be good.

[Timenn]

Actually, you can just go to a shop, and ask for a sound card. When they ask what kind of type, then say you want a cheap one, and not so special one. Or look at the list. Unless you want super quality sound, a normal sound card will do very well. Standard sound cards aren't expensive (even for a student :))

[number6]

Well, it's looking like I'm gonna have to buy a new soundcard. Any suggestions?

I buy a lot of stuff from zipzoomfly.com. Here is a link to the SBLive 5.1 (OEM):

http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=290213

Not a bad price considering you will pay at least $80 for the retail version. All you get with the retail version is the card in a box. Save yourself $40 and go OEM.

[Mahdi]

bought a new soundcard and it works.