Emperor will not start under windows XP Home Edition

[Guest alphadreas]

I'm trying to run emperor on my computer. Everything runs great. The auto update was successful. However, whenever I try to run the game, it brings up the opening window my screen goes blank and then cuts back into windows as though nothing happened.

I'm running Windows XP Home Edition and I have the most recent version of Emperor. I have the newest drivers for my video card (Mobility Radeon 7500). I also have directx 9.

Can anyone help me out?

[Andrew]

Do you have norton antivirus on your computer?

Attaching your directx may help.

Was this game ever runnung on this computer before?

[gryphon]

Could you also attach a direct X diag ?

[ that radeon isn't predicting much good ??? ]

Are this the only Radeon drivets you have tried ?

[Guest alphadreas]

Thank you for you help. I have solved the problem.

I unistalled Emperor battle for dune and also NAV. I reinstalled Emperor and it worked fine. Then I installed NAV and the same problem occured. I unistalled NAV and installed Mcafee version 7 and everything is running great. no problem what so ever.

Thank you for your help

[gryphon]

Did you find the answer by browsing other topics here ? ;)

enjoy the game :)

[Guest alphadreas]

The game is fantastic!! I wonder if EA will release any other Dune titles now Westwood is no longer :(

[Terror]

I'm glad you like it, unfortunately though, the chance is very low that there will be another dune game by westwood anytime soon

[Nyarlathotep]

The game is fantastic!! I wonder if EA will release any other Dune titles now Westwood is no longer :(

Who knows. I read somewhere the re-released EBFD...

[Guest alphadreas]

It would be awesome if they release a newer version of Dune. With todays technology an all >wow<

[SGT Killjoy]

OK, so to play, i would have to uninstall NAV?

Thats retarded.

[Atomic Mitten]

Re-Sgt Killjoy, do you have the full retail version of Norton or a trial version.

If you have a full version contact Symantec.com support maybe they can help ?

[gryphon]

The reason why you in some cases have to uninstall Norton AV is that is conflicts with Dune emperor. You will need to uninstall both and then reinstall Emperor.

It's not really a great thing, althouh more software applilcations are suffering from this .. .

[Nyarlathotep]

Re-Sgt Killjoy, do you have the full retail version of Norton or a trial version.

If you have a full version contact Symantec.com support maybe they can help ?

They are already aware of the issue, yet haven't done anything as of yet about it.

SGT Killjoy, the uninstall of NAV is just to identify if it really causes the problem. If it is, we do have the fix with which you can run EBFD AND NAV...