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Posted

You have to go thourgh emperor. When you log on for the internet there is an option on the bottom which says new account. From there you pick already have ww account, then update.

Posted

I took a closer look around and found this:

If you would like to change a password, you will need to submit the following information to our technical support staff. Please do this by choosing the "Ask A Question" tab or by replying to an open help ticket, if you have one.

Name

Address

City, State, Country

Zip/Postal code

Full telephone number

Nickname

New and old password

If your account does not contain this information, you will first need to visit http://www.westwood.com/westwoodonline/memberservices/ to update your profile.

Posted

yeah i needed to change my WOL PW too because it is REALLY annoying having to manually memorize and type in my WOL PW every time i need to manage my clan.  (since the clan manager page will not load correctly in my IE Browser so I have to go thru the in-game clan manager, and you can not cut-and-paste into that).

not being able to change your PW is a real pain in the keister.

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