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Re: Lockup issues! Post here please

Nyarlathotep

By Nyarlathotep
in Emperor Support

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Guest Cylor856

Guest Cylor856

Posted
Posted

Hi, I'm new in the Emperor fan community, and I'm having some problems I haven't seen covered in this thread. I've tried Westwood's tech support and they can't help me. I'm really not sure what to do at this point, so I'm hoping someone here will have some ideas for me.

THE PROBLEM: I originally installed Emperor on my computer which came pre-loaded with Windows ME. I love the game but I was frustrated with ME's inherent instability, which would result in inevitable crashes after playing for a certain duration (usually half an hour or so). So I installed Windows XP a few weeks ago. Ever since then, I have been unable to get Emperor to run properly. The entire game has been slowed down so drastically that it's virtually impossible to play. Even the opening Westwood logos, which originally took about 10 seconds to run by, now take nearly 2 minutes. I had a similar problem with the movie sequences, but I managed to solve that. However, the biggest problem is in actual gameplay. The game will load without any problems, but as soon as there is any sort of on-screen action -- i.e., units firing at each other -- the entire game slows down to an absolute crawl. That includes mouse movement, units, scrolling, everything.

I am not having any similar problems with any other game or application. Starcraft, Tiberian Sun, and Star Wars: Galactic Battlegrounds all run perfectly. (Although Tiberian Sun is annoying, but that's an opinion on the game, not a technical issue.)

WHAT I'VE TRIED: I uninstalled the game after installing Windows XP, rebooted, and reinstalled it (Emperor). No change. I tried shutting down all non-system background programs, including Norton Antivirus, as I had to do that in ME. This solved the problem of choppy movie sequences, but made no difference in gameplay. I doubled my RAM to 512mb, thinking the XP operating system required more resources than I had available. No change. (Yes, I've already spent some substantial money trying to get this problem solved, so I'm a bit frustrated.) I've tried playing the game in both my DVD-ROM and CD-RW drives; no difference. I've searched for any driver updates which might be of any relevence to this problem, but I haven't been able to find much of anything for WinXP. As you've probably already guessed, I'm "semi-knowledgable" in these areas, but by no means an expert user.

I am open to any suggestions anyone might have. I just want to be able to play Emperor, again... especially after upgrading my system for the express purpose of creating a more stable gaming environment.

MY COMPUTER: HP Pavilion 7856

PROCESSOR: AMD Athlon 1.2ghz

OS: Windows XP Home Edition upgrade from WinME

RAM: 512mb

VIDEO CARD: Diamond Viper II w/ Win2000 drivers (as there aren't any available specifically for XP)

----EASy System Summary--------------------------------------

Video Card :

Video Driver :

Driver Version :

Sound Card :

Sound Driver :

Driver Version :

DirectX : DirectX 7

Operating System Windows 2000 5.1.2600

----EASy System Output---------------------------------------

Computer Name :

BIOS Info

Name :

Version :

PNP :

Manufacturer :

CPU Info

CPU Count : 1

CPU Type : 1201 MHz AuthenticAMD Thunderbird

6 4 2

RAM : 511 MB Total

343 MB Free

Virtual RAM : 867 MB Total

753 MB Free

Operating System : Windows 2000 5.1.2600

Default Browser :

Version :

Temp Directory : C:DOCUME~1CD8342~1LOCALS~1Temp

Size : 33 MB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 0

Current Mode (Primary) : 0

Refresh Rate (Primary) :

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| | | | |

800 x 600| | | | |

1024x 768| | | | |

1152x 864| | | | |

1280x1024| | | | |

1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 7

DirectDraw Info

Version : 5.01.2600.0000

Certified : Not certified

DirectSound Info

Version : 5.01.2600.0000

Certified : Certified

DirectPlay Info

Version : 5.00.2134.0001

DirectInput Info

Version : 5.01.2600.0000

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 0 KB

Access Pattern :

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name : SINCRONOS

Type : Fixed

File System : FAT32

Total Space : 76.29 GB

Free Space : 62.08 GB

Drive Letter D

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

Drive Letter N

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

------------------------------------------------------------

----Network Information-------------------------------------

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description :

Type :

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description :

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 5.1

------------------------------------------------------------

----Task List-----------------------------------------------

[system process]

system

smss.exe

csrss.exe

winlogon.exe

services.exe

lsass.exe

svchost.exe

svchost.exe

svchost.exe

svchost.exe

Explorer

spoolsv.exe

imgicon.exe

hp_finder.exe

usbmmkbd.exe

Logitech Mouse Control

navapw32.exe

wcmdmgr.exe

ypager.exe

msmsgs.exe

aim.exe

icq.exe

vplus.exe

yacsmon.exe

alg.exe

navapsvc.exe

nprotect.exe

nopdb.exe

ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET windir=C:WINDOWS

SET winbootdir=C:WINDOWS

SET COMSPEC=C:WINDOWSCOMMAND.COM

SET PATH=C:WINDOWS;C:WINDOWSCOMMAND

SET PROMPT=$p$g

SET TEMP=C:WINDOWSTEMP

SET TMP=C:WINDOWSTEMP

SET CLASSPATH="C:Program FilesJavaSoftJRE1.3.1libextQTJava.zip"

SET QTJAVA="C:Program FilesJavaSoftJRE1.3.1libextQTJava.zip"

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION:

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME:

X_SERIAL_KEY:

X_OPERATING_SYSTEM: Windows 2000 , Version 5.1, Build 2600

X_PROCESSOR: Thunderbird

X_SPEED: 1201 MHz

X_MMX: No

X_RAM: 511 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD:

X_DISPLAY_DRIVER:

X_DISPLAY_DIRECTX: Not Certified, No Hardware Support

X_DISPLAY_MEMORY: 0 MB

X_AUDIO_CERTIFIED: Certified

X_AUDIO_DRIVERS:

X_MODEM:

X_V_MANUFACTURER:

X_A_MANUFACTURER:

X_CASE_END

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Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Cylor856, did you try running the game in Windows 9x/ME compatibility mode ? Does Windows XP have any drivers for your videocard ?

I have to admit, I'm no expert on Windows XP, but I'll do anything I can and will get back to you with other suggestions.

Btw, before anyone asks, his e-report didn't come out correctly cause of Windows XP/2000.

I am sure he's having DirectX 8.1

"Doc" Nyar...

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Guest Cylor856

Guest Cylor856

Posted
Posted

Sorry, I forgot to include that in my original post...

Yes, I did try the Win98/ME compatibility mode. No, it didn't work. Same problem.

I'll try the Dutch driver for the Viper II, and see if it helps anything... thanks for your input so far.

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Nyarlathotep

Nyarlathotep

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Cylor856, could you provide me with the specs of your comp, as detailed as possible.

As you may have seen, the EASy program doesn't work well for NT/2000/XP..

Also, provide me with some programs you have installed (copy programs, virus scanners ect, ect).

"Doc" Nyar...

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Nyarlathotep

Nyarlathotep

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Cylor856, I've searched for solutions for your problem and there are several things that could cause it. I think it can be caused by 3 things:

1) Driver for your videocard. It's going to be tricky, but I would suggest to mail your card manufacturer and ask them if they intend to release an XP driver. If not, try and see if you can borrow a card from a friend or something, which has XP drivers.

2) Other drivers. I've read many cases where for example the driver for a cdrom changed the whole thing for the better (especially DVD and CD-rw). As I do not know what you have in your system, I can't comment on anything else.

3) Security. This is the most interesting. XP has a lot more security settings then the OS' before. A lot of people are complaining about lag in games with XP. However, I haven't been able to see if they were complaining about online games or single player. For this reason I would like to know if it lags in multiplayer, or both multiplayer and single player.

Also, now that vou've re-installed EBFD, you did apply all the patches again right (meaning up to 1.09) ? Also I couldn't tell from your post if you tried some of the suggestions on page 26. If not, I would try them if I were you.

I will get back with more. In the meantime, let me know how things are going..

"Doc" Nyar...

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Guest Cylor856

Guest Cylor856

Posted
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Nyar, the lags I'm experiencing are occuring in single player mode. I haven't tried it in multiplayer. I've tried switching the game's graphic settings to the lowest possible level but there is no change. The slowdown is noticable immediately from the point that the Westwood logos begin to load, and also with the scrolling background text on the game's title screen.

I'll continue searching for XP drivers for my video card, although as I'd mentioned, I'm not experiencing any similar problems with any other game or applications...

I've searched for other drivers for my DVD-ROM (Pioneer DVD-ROM DVD-116) and CD-RW (Mitsumi CR-48X5TE) drives as well, but have been unable to find any.

After reinstalling the game, I did immediately update it to version 1.09. I haven't attempted any of the fixes listed on page 26, because as I read through it, none of the problems listed there resembled mine and most deal with Win98/ME. I could still try some things if you think it might help.

If there is any further information you need from me, please let me know.

Thanks for your patience with me. I hope I'm not coming off as a total lost cause, here...

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Nyarlathotep

Nyarlathotep

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Cylor856, no thanks needed. I will try to help you as much as I can. I'm still going over some issues and I'll let you know if I find anything that could help to resolve your problem (although I think a patch from Westwood is needed to resolve the problems XP users have with EBFD)..

"Doc" Nyar...

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Guest Cylor856

Guest Cylor856

Posted
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I certainly hope that Westwood can be convinced to devise a patch to resolve the XP problems... because I'd like to be able to play Emperor again, someday.

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Guest DevastatorElite

Guest DevastatorElite

Posted
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Nyar, I am curious. Do you honestly think that Westwood will give us a new patch? For a game that didn't earn them much of a increase in salary, will they actually care to make a new patch? Westwood claims that the problems are with drivers, but I doubt it. The crashing problem in Emperor is different for nearly every machine. The solution is not set in stone. I believe it has something to do with the code in the game. Maybe something interfering with the operating system or something.

Wasn't there many complaints about the RA2 crashing problem? Westwood never found the answer and denied the problem until a fan sent it their machine for testing. Is this the same problem with Emperor, Nyar?

One last thing, does C&C1 and RA1 run in Windows XP? It read on the Theatre of War box that the XP-compatibility download is on their web site, but I never found it...

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Guest Cylor856

Guest Cylor856

Posted
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I can run Tiberian Sun and Dune 2000 in Windows XP with no problems whatsoever. The only game I've had any trouble with is Emperor... which happens to be my favorite RTS game of all time (natch).

As for more information about my computer, it's an HP Pavilion 7865... I'll give you more detailed information about my hardware and software below, and you can also take a look at http://www.hp.com/cposupport/prodhome/hppavilion31320.html to see some of HP's own info on these machines. Please note that it originally came loaded with Windows ME, and I recently upgraded to XP Home Edition. I confess that I'm not certain precisely what information you're looking for here, so please excuse me if I give you some irrelevant info, and let me know if I omit anything crucial.

PROCESSOR: AMD Athlon 1.20ghz

HARD DRIVE: Maxtor 98196H8

VIDEO CARD: Diamond Multimedia Viper II Z200 (w/ Win2000 drivers)

DISC DRIVES: Mitsumi CR-48X5TE, Pioneer DVD-ROM DVD-116

FLOPPY DISK: Standard 3 1/2"

KEYBOARD: HP Multimedia USB keyboard

MOUSE: Logitech Mouseman Wheel (optical)

MONITOR: Phillips 107S 17"

NETWORK CARD: RealTek RTL8139/810X Family PCT Fast Ethernet NIC

SOUND CARD: Riptide Audio Device

And some of the software I've installed...

Adaptec UDF Reader

Adobe Acrobat Reader 4.0 and 5.05

Adobe Framemaker 6.0

Adobe Illustrator 9.0.1

Adobe ImageReady 3.0

Adobe PhotoShop 6.01

Adobe Product/Adobe Studio Update 10/2001

Adobe Type Manager

Backweb

Beatnik Player

CatchUp v1.3

Nero Burning ROM 5 (web installer)

Netscape/AOL Instant Messenger 4.7

Quicktime Player 5.0.2

CDex 1.40

Tiberian Sun

Dune 2000

Emperor: BFD

eHelp

Emperor Desktop Themepack

GoldWave 4.25

HP Internet Center

HP WildTangent Games

ICQ 2001b

ICQ Plus 3.0

Iomega App Services

IomegaWare

WinDVD 2.8

Java 2 Runtime Environment 1.3.1

Java 2 Runtime Environment 1.3.1_01

Java 2 SDK 1.3.1_01

Logitech Mouseware 9.41.2

Logitech User's Guide

Media Library Management Wizard

MS Money 2001

MS Office XP 2002 Professional w/ FrontPage

Windows Media Encoder 7.01

MS Works 6.0

My Photo Center (Arcsoft)

Net2Phone

Netscape Communicator 4.79

Netscape 6.2.1

Netscape SmartDownload 1.5 (disabled)

Norton Antivirus 2002

Norton System Works 5.0.1

LiveReg

LiveUpdate 1.7

One-touch Multimedia Keyboard

PC-Doctor for Windows

Plus! MP3 Audio Converter LE

Winamp 2.78

Webworks Publisher 6.0.2

Quicklink III

RealOne Player Beta 6.0

S3 Gamma

S3 Savage2000 Family Display Switch3 Utility

SmartFTP 1.0

Star Wars: Galactic Battlegrounds

Starcraft

Total Annihilation

Trellix Web

Westwood Shared Internet Components

WinMX 2.6YACS (PC clock synch utility)

Yahoo! Messenger 5.0

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Guest davidsonf

Guest davidsonf

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Dear Nyar,

Firstly, thanks for spending the time to help everyone here! I hope you can help me!

Here the problem: the game works fine until I try certain mouse movements, most consistently, when I try to click & drag to select multiple objects, but othertimes as well, such as in a battle trying to select targets. I can't even get through the tutorial!

I've read all the posts here and tried all the tricks. I've reinstalled. Nuked everything except systray & explore. Updated all my drivers: video, sound, mouse, DirectX. Reinstalled after deleting the registry entries. I've even flashed the BIOS. Tried most of the tips on this board.

I've got a Dell Dimension V400, 400Ghz, with zip drive & DVD.

I've also submitted this to Westwood Tech Support, but haven't gotten a reasonable reply yet.

I've attached my dxdiag.txt & easy_ea.txt files. Help!

dxdiag:

------------------

System Information

------------------

Time of this report: 1/19/2002, 10:22:54

Machine name: UVQ9N

Operating System: Microsoft Windows 98 (4.10, Build 2222) A

Language: English (Regional Setting: English)

System Manufacturer: Dell Computer Corporation

System Model: Dell Computer Corporation

BIOS: PhoenixBIOS 4.0 Release 6.0

Processor: Intel Pentium II, MMX, ~400MHz

Memory: 128MB RAM

Page File: 73MB used, 1847MB available

DirectX Version: DirectX 8.0 (4.08.00.0400)

DX Setup Parameters: Not found

DxDiag Version: 4.08.00.0400

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: The file macxw4.drv is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.

DirectDraw test results: All tests were successful.

Sound Tab 1: The file Ds1.sys is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.

DirectSound test results: All tests were successful.

Music Tab: DirectMusic test results: All tests were successful.

Input Tab: No input devices detected.

No problems found.

Network Tab: No problems found.

DirectPlay test results: All tests were successful.

------------------

DirectX Components

------------------

ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 369664 bytes

ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes

ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes

ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes

ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes

dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes

d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1082368 bytes

d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes

d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes

d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes

d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes

d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes

d3drm.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 446464 bytes

d3dxof.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 118784 bytes

d3dpmesh.dll: 4.06.02.0436 English Final Retail 4/23/1999 22:22:00 102400 bytes

dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes

dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes

dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes

dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes

dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 86016 bytes

dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes

dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes

dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 143360 bytes

dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes

dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 159744 bytes

dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 442368 bytes

dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes

dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes

dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes

dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 671744 bytes

dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 704512 bytes

dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes

dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes

diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 425984 bytes

vjoyd.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 33361 bytes

joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes

joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 405504 bytes

gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 528384 bytes

gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes

pid.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 40960 bytes

gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes

hidgame.sys: 4.07.00.0700 English Final Retail 11/27/1999 07:00:00 8880 bytes

dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 474112 bytes

dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes

dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes

dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes

dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes

dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 478720 bytes

dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes

dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes

dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes

dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes

dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes

dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes

dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes

dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110080 bytes

dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes

dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes

dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes

dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes

amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes

devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 131584 bytes

dxmasf.dll: 6.01.05.0130 English Final Retail 4/23/1999 22:22:00 438272 bytes

mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes

mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes

mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes

qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 248320 bytes

qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 272896 bytes

qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 455168 bytes

quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 1658368 bytes

quartz.vxd: 4.00.00.0501 English Final Retail 11/7/2000 15:16:46 5672 bytes

strmdll.dll: 3.02.00.3564 English Final Retail 4/23/1999 22:22:00 212288 bytes

vidx16.dll: 0.00.00.0000 English Final Retail 11/7/2000 15:16:46 10240 bytes

iac25_32.ax: 2.00.05.0050 English Final Retail 4/23/1999 22:22:00 198656 bytes

ir41_32.ax: 4.31.16.0002 English Final Retail 4/23/1999 22:22:00 857600 bytes

ir41_qc.dll: 4.30.62.0001 English Final Retail 8/13/2001 19:51:12 120320 bytes

ir41_qcx.dll: 4.30.64.0001 English Final Retail 8/13/2001 19:51:12 338432 bytes

ir50_32.dll: 5.1026.15.0041 English Final Retail 4/23/1999 22:22:00 753664 bytes

ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes

ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes

ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes

mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 375296 bytes

ks.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 117056 bytes

ksproxy.ax: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 116224 bytes

ksuser.dll: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4096 bytes

stream.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 41920 bytes

mspclock.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4800 bytes

mskssrv.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 6368 bytes

swenum.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 3456 bytes

mstee.sys: 4.90.3000.0400 English Final Retail 11/7/2000 15:16:46 4896 bytes

bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:38 13824 bytes

bdasup.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:16 4992 bytes

msdvbnp.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:16 50688 bytes

psisdecd.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:21:26 366080 bytes

psisrndr.ax: 6.03.01.0400 English Final Retail 10/21/2000 02:21:24 35840 bytes

ipsink.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:40 14336 bytes

ndisip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 7424 bytes

mpe.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13984 bytes

streamip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:18 13664 bytes

mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes

msvidctl.dll: 6.03.01.0400 English Final Retail 10/21/2000 02:22:20 465920 bytes

slip.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:20 10016 bytes

nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 86016 bytes

ccdecode.sys: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 15264 bytes

vbisurf.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:52 29696 bytes

msyuv.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:52 14336 bytes

kstvtune.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:50 52736 bytes

ksxbar.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:48 38400 bytes

kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/21/2000 02:21:56 82432 bytes

vfwwdm32.dll: 4.10.00.1998 English Final Retail 5/11/1998 19:01:00 135168 bytes

wstdecod.dll: 5.01.2258.0400 English Final Retail 10/21/2000 02:30:46 45568 bytes

msdv.sys: 4.10.2226.0400 English Final Retail 10/21/2000 02:26:06 55936 bytes

---------------

Display Devices

---------------

Card name: ATI XPERT 98D AGP 2X (English)

Manufacturer: ATI Tech. - Enhanced

Chip type: Mach64: RagePro Rev

DAC type: Internal

Device ID: EnumPCIVEN_1002&DEV_4742&SUBSYS_41528086&REV_5C000800

Display Memory: 8.0 MB

Current Mode: 1024 x 768 (16 bit)(optimal refresh rate)

Monitor: Dell P990

Monitor Max Res: 1600,1200

Driver Name: macxw4.drv

Driver Version: 4.11.01.2560 (English)

DDI Version: 6

Driver Attributes: Final Retail

Driver Date/Size: 4/1/1999 22:24:38, 266816 bytes

Driver Certified: No

WHQL Date Stamp: n/a

VDD: *vdd,*vflatd

Mini VDD: macxw4.vxd

Mini VDD Date: , 0 bytes

Device Identifier: {D7B71EE2-0402-11CF-9FF0-5361F8C2C935}

Vendor ID: 0x1002

Device ID: 0x4742

SubSys ID: 0x41528086

Revision ID: 0x005C

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: All tests were successful.

D3D Test Result:

AGP Test Result:

-------------

Sound Devices

-------------

Description: YAMAHA DS-XG Audio (WDM)

Device ID: PCIVEN_1073&DEV_0004&SUBSYS_00041073&REV_04BUS_00&DEV_0C&FUNC_00

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: Ds1.sys

Driver Version: 5.12.01.2228 (English)

Driver Attributes: Final Retail

Driver Certified: No

Date and Size: 4/26/2000 22:28:00, 2551381 bytes

Other Files: Ds1.sys

Driver Provider: Yamaha Corporation

HW Accel Level: Full

Registry: OK

Sound Test Result: All tests were successful.

-----------

DirectMusic

-----------

DLS Path: C:WINDOWSsystem32driversgm.dls

Version: 1.00.16.0002

Ports:

Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

YAMAHA DS-XG Audio (WDM), Software (Kernel Mode), Output, DLS, Internal

MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal

YAMAHA DS-XG Synthesizer (WDM), Hardware (Not Kernel Mode), Output, No DLS, Internal

Registry: OK

Music Test Result: All tests were successful.

-------------

Input Devices

-------------

Poll w/ Interrupt: Yes

Registry: OK

-------------

Input Drivers

-------------

Registry Key: msjstick.drv<0001>

Active: No

DeviceID:

Matching DevID: PCIVEN_123F&DEV_8888&SUBSYS_00011328

16-bit Driver:

32-bit Driver:

Registry Key: msjstick.drv<0002>

Active: Yes

DeviceID: DS1GAMEPORT0000PCI&VEN_1073&DEV_0004&SUBSYS_00041073&REV_04&BUS_00&DEV_0C&FUNC_00

Matching DevID: *PNPB02F

16-bit Driver: msjstick.drv

32-bit Driver: vjoyd.vxd

----------------------------

DirectPlay Service Providers

----------------------------

Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)

Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)

Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)

IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)

DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)

DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)

DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)

DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)

DirectPlay Test Result: All tests were successful.

-------------------------

DirectPlay Lobbyable Apps

-------------------------

------------------------------------

Inactive Display Entries in Registry

------------------------------------

None

----------------------------------

Inactive Sound Entries in Registry

----------------------------------

Card name: U.S. Robotics Serial Wave Device

Driver: serwvdrv.drv

*********************************************

easy_ea.txt:

----EASy System Summary--------------------------------------

Video Card : ATI XPERT 98D AGP 2X (English)

Video Driver : macxw4.drv

Driver Version : 4.11.01.2560

Sound Card : YAMAHA DS-XG PCI Audio CODEC (WDM)

Sound Driver : Ds1.sys

Driver Version :

DirectX : DirectX 8

Operating System Windows 98 A 4.10.2222

----EASy System Output---------------------------------------

Computer Name : UVQ9N

BIOS Info

Name :

Version : PhoenixBIOS 4.0 Release 6.0

PNP : Plug and Play BIOS

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 398 MHz GenuineIntel Pentium II/Xeon

6 5 2

RAM : 127 MB Total

16 MB Free

Virtual RAM : 1920 MB Total

1824 MB Free

Operating System : Windows 98 A 4.10.2222

Default Browser : Internet Explorer

Version : 5.0.2614.3500

Temp Directory : c:windowsTEMP

Size : 10 MB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1024x768 16

Refresh Rate (Primary) : Optimal refresh rate

Primary display device

Description : ATI XPERT 98D AGP 2X (English)

Manufacturer : ATI Tech. - Enhanced

Video Memory : 8 MB

Main Driver : macxw4.drv

Version : 4.11.01.2560

Provider : ATI Tech. - Enhanced

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | * | *

800 x 600| | * | * | * | *

1024x 768| | * | * | * | *

1152x 864| | * | * | * | *

1280x1024| | * | * | * | *

1600x1200| | * | * | * | *

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : YAMAHA DS-XG PCI Audio CODEC (WDM)

Manufacturer : Yamaha Corporation

Main Driver : Ds1.sys

Version :

Provider : Yamaha Corporation

Description : Cinemaster 3.0 WDM Main Driver

Manufacturer : Quadrant International, Inc.

Main Driver :

Version :

Provider : VIONA Development GmbH

Description : Cinemaster C WDM DVD Driver

Manufacturer : Quadrant International, Inc.

Main Driver :

Version :

Provider : VIONA Development GmbH

Description : Wave Device for Voice Modem

Manufacturer : U.S. Robotics, Inc.

Main Driver : serwave.vxd

Version : 4.10.00.2222

Provider : U.S. Robotics, Inc.

Description : Microsoft Kernel System Renderer

Manufacturer : Microsoft

Main Driver :

Version :

Provider : Microsoft

Description : YAMAHA DS-XG GamePort

Manufacturer : Yamaha Corporation

Main Driver : vjoyd.vxd

Version : 4.08.00.0400

Provider : Yamaha Corporation

Description : Microsoft Kernel Audio Mixer

Manufacturer : Microsoft

Main Driver :

Version :

Provider : Microsoft

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.00.0400

Certified : Not certified

DirectSound Info

Version : 4.08.00.0400

Certified : Certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 1238 KB

Access Pattern : Quad-speed or higher

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name : FRANK & AMY

Type : Fixed

File System : FAT32

Total Space : 7.85 GB

Free Space : 2.01 GB

Drive Letter D

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter E

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Dell P990

Manufacturer : Dell Computer Corp.

Max. Resolution : 1600x1200

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : WheelMouse2 (PS/2)

Type : PS2

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description : U.S. Robotics 56K Voice Win (V.90)

Driver : U.S. Robotics 56K Voice Win (V.90)

Provider : 10-27-1998

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mprexe.exe

mmtask.tsk

wmexe.exe

encmontr.exe

symtray.exe

mdm.exe

mstask.exe

nprotect.exe

csinject.exe

Explorer

Systray

taskmon.exe

aticwd32.exe

atitask.exe

cgmenu.exe

qagent.exe

navapw32.exe

stimon.exe

dssagent.exe

Logitech Mouse Control

mrtmngr.exe

cg16eh.exe

wmiexe.exe

ddhelp.exe

remote.exe

winmgmt.exe

dplaysvr.exe

iexplore.exe

rnaapp.exe

tapisrv.exe

connect.exe

wsasrv.exe

ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

REM [Header]

REM [CD-ROM Drive]

REM C:WINDOWSCOMMANDMSCDEX /D:MSCD001

REM [Miscellaneous]

REM [Display]

@SET CLASSPATH=C:PROGRA~1PHOTOD~1.0ADOBEC~1

SET PATH=c:windows;c:windowsCOMMAND;C:PROGRA~1ULTRAEDT;%PATH%

Set Classpath=C:PROGRA~1PHOTOD~1.0ADOBEC~1;C:Program FilesEnergySmart EU

------------------------------------------------------------

----Config.sys----------------------------------------------

REM DEVICEHIGH=C:PROGRA~1NORTON~3BIOSFIX.SYS +R +T

REM [Header]

REM [CD-ROM Drive]

REM DEVICE=C:CDROMTAISATAP.SYS /D:MSCD001 /PIO

REM [Miscellaneous]

REM [Display]

DEVICE=c:windowssetver.exe

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION:

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME:

X_SERIAL_KEY:

X_OPERATING_SYSTEM: Windows 98 A , Version 4.10, Build 2222

X_PROCESSOR: Pentium II/Xeon

X_SPEED: 398 MHz

X_MMX: Yes

X_RAM: 127 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: ATI XPERT 98D AGP 2X (English)

X_DISPLAY_DRIVER: 4.11.01.2560

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 7 MB

X_AUDIO_CERTIFIED: Certified

X_AUDIO_DRIVERS: Ds1.sys

X_MODEM: U.S. Robotics 56K Voice Win (V.90)

X_V_MANUFACTURER: ATI Tech. - Enhanced

X_A_MANUFACTURER: Yamaha Corporation

X_CASE_END

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Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

E - report from Helmsley:

----EASy System Summary--------------------------------------

Video Card : NVIDIA GeForce2 Ti

Video Driver : nvdisp.drv

Driver Version : 4.13.01.2183

Sound Card : Creative Sound Blaster 16 Plug and Play

Sound Driver : sb16.vxd

Driver Version : 4.05.00.1998

DirectX : DirectX 8

Operating System Windows 98 4.10.1998

----EASy System Output---------------------------------------

Computer Name : W9Q1H0

BIOS Info

Name : American Megatrends

Version :

PNP : Plug and Play BIOS

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 402 MHz GenuineIntel Celeron

6 6 5

RAM : 191 MB Total

125 MB Free

Virtual RAM : 1856 MB Total

1829 MB Free

Operating System : Windows 98 4.10.1998

Default Browser : Internet Explorer

Version : 5.0.2314.1000

Temp Directory : C:WINDOWSTEMP

Size : 211 KB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1152x864 32

Refresh Rate (Primary) : Optimal refresh rate

Primary display device

Description : NVIDIA GeForce2 Ti

Manufacturer : PROLINK

Video Memory : 64 MB

Main Driver : nvdisp.drv

Version : 4.13.01.2183

Provider : PROLINK

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | | *

800 x 600| | * | * | | *

1024x 768| | * | * | | *

1152x 864| | * | * | | *

1280x1024| | * | * | | *

1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : Creative Sound Blaster 16 Plug and Play

Manufacturer : Creative

Main Driver : sb16.vxd

Version : 4.05.00.1998

Provider :

Description : Creative Advanced Wave Effects Synthesis for AWE 32

Manufacturer : Creative

Main Driver : sbawe.vxd

Version : 4.05.00.1998

Provider :

Description : Gameport Joystick

Manufacturer : Microsoft

Main Driver : vjoyd.vxd

Version : 4.08.00.0400

Provider :

Description : Creative 3D Stereo Enhancement Technology

Manufacturer : Creative

Main Driver :

Version :

Provider :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.00.0400

Certified : Not certified

DirectSound Info

Version : 4.08.00.0400

Certified : Certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 1238 KB

Access Pattern : Quad-speed or higher

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name :

Type : Fixed

File System : FAT32

Total Space : 12.11 GB

Free Space : 10.69 GB

Drive Letter D

Volume Name :

Type : Fixed

File System : FAT

Total Space : 1.19 GB

Free Space : 230.25 MB

Drive Letter E

Volume Name : EMPEROR1

Type : CDRom

File System : CDFS

Total Space : 639.69 MB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Plug and Play Monitor

Manufacturer : (Standard monitor types)

Max. Resolution : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : HID-compliant mouse

Type :

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description : 33.6Modem

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mprexe.exe

mmtask.tsk

mstask.exe

Explorer

taskmon.exe

Systray

rundll.exe

emperor battle for dune_ez.exe

ddhelp.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION: upon installing the game, and then starting it up, the game constantly boots me out of the program and back to windows where the game has automatically closed itself. I have tried re-installing it numerous times, but this has not solved the problem. I meet all the system requirements (although just barely for processor speed).

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME: Emperor: Battle for Dune

X_SERIAL_KEY: ---

X_OPERATING_SYSTEM: Windows 98 , Version 4.10, Build 1998

X_PROCESSOR: Celeron

X_SPEED: 402 MHz

X_MMX: Yes

X_RAM: 191 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: NVIDIA GeForce2 Ti

X_DISPLAY_DRIVER: 4.13.01.2183

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 5 MB

X_AUDIO_CERTIFIED: Certified

X_AUDIO_DRIVERS: sb16.vxd 4.05.00.1998

X_MODEM: 33.6Modem

X_V_MANUFACTURER: PROLINK

X_A_MANUFACTURER: Creative

X_CASE_END

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Nyarlathotep

Nyarlathotep

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Posted

davidsonf, please confirm your videocard has 8mb on it. If so, It's going to be difficult, as the minimum system req. state 16mb videocard. Never the less, try setting your desktop resolution to 800x600, 256 color settings.

Also, do you have any other videocard you could try ?

Let me know how it went.

"Doc" Nyar...

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Nyarlathotep

Nyarlathotep

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Posted

Helmsley, try updating your soundcard drivres. Another thing you could try is, putting -s behind the games shortcut and then run the game to see if the problem remains.

Try setting your desktop resolution to 1024x768 and 16bit colour.

Keep me updated on how things are going !

"Doc" Nyar...

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