Nyarlathotep Posted December 11, 2001 Author Share Posted December 11, 2001 Radar, could you provide me with your case reference number from WW ?You may reply here or on my e-mail address:Respect_30@hotmail.comNyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 11, 2001 Author Share Posted December 11, 2001 Tell me if I'm wrong, but Eclipse just delivers complete systems and not videocards ? If so, We still need to determine who your videocard manufacturer is...Nyar...btw, could you also answer the question about McAfee and if any recent changes have been made to your system (concerning the big change in your virtual memory) ?Nyar...[This message has been edited by Nyarlathotep (edited 12-11-2001).] Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 12, 2001 Author Share Posted December 12, 2001 All new readers, on page 23 you'll find a summary of all what's been suggested till then that might aid you in solving your problem.Nyar... Link to comment Share on other sites More sharing options...
Guest Radar Posted December 12, 2001 Share Posted December 12, 2001 Running the lastest version of McAfee (6.01) Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 12, 2001 Author Share Posted December 12, 2001 Ok. You may already do this, but just to make sure, you do close this when you try to run EBFD right ?Another thing, I know your comp is an Eclipse, but were you able to figure out what brand your videocard is ? If not, tell me what type of Eclipse comp you have...Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 12, 2001 Author Share Posted December 12, 2001 One of the few bumps in this thread :(*bump*Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 12, 2001 Author Share Posted December 12, 2001 I received your e-mail Radar, thanks...Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 13, 2001 Author Share Posted December 13, 2001 Hi HighBones. Yes, I'm still here...What did WW tech support say ?Has the game worked properly before or have you sufferd this problem from the beginning ?I will go over your e-report and get back to you. Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 13, 2001 Author Share Posted December 13, 2001 HighBones, are you using an onboard videocard ? If so, are you able to try and put in an videocard in a free slot ?Nyar... Link to comment Share on other sites More sharing options...
Guest Radar Posted December 13, 2001 Share Posted December 13, 2001 My videocard is Eclipse (that's at least what it says on the box). My computer is a Genuine Intel or Intelligence Intel. Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 13, 2001 Author Share Posted December 13, 2001 Radar, Eclipse builds the computer from other manufacturers components, meaning, processor from Intel, soundcard from Soundblaster, videocard from Kyro/Asus/Pyne/or whatever...In the output from your e-report, it states:CPU InfoCPU Count : 1CPU Type : 350 MHz GenuineIntel Pentium II/Xeon6 5 2It just means that you have an Intel processor, nothing more, nothing less...Look here, you'll understand my confusion:http://www.eclipse-computers.com/system/system.htmI hope this clarifies things a bit...Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 13, 2001 Author Share Posted December 13, 2001 Vladimir, HighBones, any feedback ?Nyar... Link to comment Share on other sites More sharing options...
Guest HighBones Posted December 13, 2001 Share Posted December 13, 2001 Hi Nyar, I hope you are still helping out here...Emperor boots me out into desktop whenever it so desires (in skirmish and campaign), I hope you have a few ideas, bearing in mind I've been for a look through your summaries.EZ info:----EASy System Summary-------------------------------------- Video Card : SiS 630/730 Video Driver : sis630m.drv Driver Version : 4.13.01.2011 Sound Card : CMI8738/C3DX PCI Audio Device Sound Driver : CMAUDIO.SYS Driver Version : DirectX : DirectX 8 Operating System Windows ME 4.90.3000----EASy System Output--------------------------------------- Computer Name : StudyBIOS Info Name : American Megatrends Version : Version 1.00 PNP : Plug and Play BIOS Manufacturer : (Standard system devices)CPU Info CPU Count : 1 CPU Type : 801 MHz GenuineIntel 6 8 10 RAM : 223 MB Total 68 MB Free Virtual RAM : 1824 MB Total 1744 MB Free Operating System : Windows ME 4.90.3000 Default Browser : Internet Explorer Version : 5.50.4134.600 Temp Directory : C:WINDOWSTEMP Size : 2 MB----------------------------------------------------------------Display Info-------------------------------------------- Number of Displays : 1 Current Mode (Primary) : 800x600 32 Refresh Rate (Primary) : Optimal refresh ratePrimary display device Description : SiS 630/730 Manufacturer : SiS Video Memory : 32 MB Main Driver : sis630m.drv Version : 4.13.01.2011 Provider : SiSSupported Display Modes | 16 | 256 | 16 bits| 24 bits| 32 bits --------------------------------------------------- 640 x 480| * | * | * | | * 800 x 600| | * | * | | * 1024x 768| | * | * | | * 1152x 864| | | | | 1280x1024| | | | | 1600x1200| | | | | ----------------------------------------------------------------Sound, Video and Game Controllers----------------------- Description : CMI8738/C3DX PCI Audio Device Manufacturer : C-Media Main Driver : CMAUDIO.SYS Version : Provider : Description : Wave Device for Voice Modem Manufacturer : Microsoft Main Driver : serwave.vxd Version : 4.90.00.3000 Provider : Description : CMI8738/C3DX PCI game port Manufacturer : C-Media Main Driver : vjoyd.vxd Version : 4.08.00.0400 Provider : Description : CMI8738/C3DX PCI MPU-401 Manufacturer : C-Media Main Driver : msmpu401.sys Version : Provider : Description : Microsoft Kernel System Audio Renderer Manufacturer : Microsoft Main Driver : Version : Provider : Description : Microsoft Kernel Audio Mixer Manufacturer : Microsoft Main Driver : Version : Provider : ----------------------------------------------------------------Direct X------------------------------------------------DirectX Info Version : DirectX 8DirectDraw Info Version : 4.08.00.0400 Certified : Not certifiedDirectSound Info Version : 4.08.00.0400 Certified : CertifiedDirectPlay Info Version : 4.03.00.1096DirectInput Info Version : 4.08.00.0400----------------------------------------------------------------Drive Information-------------------------------------------CDRom Info---------------------------------------------- Cache size : 1238 KB Access Pattern : Quad-speed or higherDrive Letter A Volume Name : Type : Floppy File System : Total Space : 0.00 KB Free Space : 0.00 KBDrive Letter C Volume Name : Type : Fixed File System : FAT32 Total Space : 18.64 GB Free Space : 11.67 GBDrive Letter D Volume Name : EMPEROR1 Type : CDRom File System : CDFS Total Space : 639.69 MB Free Space : 0.00 KB Sec/MB : Test not performed Detected Speed : Test not performed----------------------------------------------------------------Monitor Information-------------------------------------Primary monitor Description : Plug and Play Monitor Manufacturer : (Standard monitor types) Max. Resolution : 1024,768----------------------------------------------------------------Network Information------------------------------------- Description : Dial-Up Adapter Manufacturer : Microsoft Driver : pppmac.vxd Provider : Microsoft Bound Protocols TCP/IP IP Address: : IP Mask: : Gateway: : Internet Connection Sharing (protocol) Description : Internet Connection Sharing Manufacturer : Driver : ICSHARE.vxd Provider : Microsoft Bound Protocols Internet Connection Sharing (protocol) TCP/IP IP Address: Obtained from provider IP Mask: Obtained from provider Description : Dial-Up Adapter #2 (VPN Support) Manufacturer : Driver : pppmac.vxd Provider : Microsoft Bound Protocols Internet Connection Sharing (protocol) TCP/IP IP Address: Obtained from provider IP Mask: Obtained from provider Description : Microsoft Virtual Private Networking Adapter Manufacturer : Driver : netpptp.sys Provider : Microsoft Bound Protocols NDISWAN----------------------------------------------------------------Input Device Information--------------------------------Mouse Information Description : PS/2 Compatible Mouse Port Type : PS2Keyboard Information Description : IBM enhanced (101- or 102-key)----------------------------------------------------------------Modem Information--------------------------------------- Description : HSP56 MicroModem Driver : HSP56 MicroModem Provider : ----------------------------------------------------------------Glide/OpenGL Information--------------------------------Glide Info Glide2 Version : Glide3 Version : OpenGL Info Version : 4.0----------------------------------------------------------------Task List-----------------------------------------------msgsrv32.exespool32.exemprexe.exemstask.exepcciomon.exemmtask.tskExplorerstmgr.exetaskmon.exeSystraypctvoice.exepop3trap.exewebtrap.exeincd.exetbpt.exeicsmgr.exewmiexe.exeMicrosoft Office Startupquickdcf.exernaapp.exetapisrv.exepstores.exeddhelp.exeiexplore.exeemperor battle for dune_ez.exe----------------------------------------------------------------Autoexec.bat--------------------------------------------SET windir=C:WINDOWSSET winbootdir=C:WINDOWSSET COMSPEC=C:WINDOWSCOMMAND.COMSET PATH=C:WINDOWS;C:WINDOWSCOMMANDSET PROMPT=$p$gSET TEMP=C:WINDOWSTEMPSET TMP=C:WINDOWSTEMP----------------------------------------------------------------Config.sys----------------------------------------------*empty*------------------------------------------------------------X_CASE_STARTX_CASE_DESCRIPTION: Game crashes to desktop in any mission, i.e. in skirmish or campaign. Between game sections run fine (movie/ interface).Game runs fine for a few minutes then drops out without warning.X_CONTACT_FIRST_NAME: X_CONTACT_LAST_NAME: X_GAME: Emperor: Battle for DuneX_SERIAL_KEY: ---X_OPERATING_SYSTEM: Windows ME , Version 4.90, Build 3000X_PROCESSOR: X_SPEED: 801 MHzX_MMX: NoX_RAM: 223 MBX_MANUFACTURER: X_PRODUCT_ID: X_VIDEO_CARD: SiS 630/730X_DISPLAY_DRIVER: 4.13.01.2011X_DISPLAY_DIRECTX: Not Certified, Hardware SupportX_DISPLAY_MEMORY: 3 MBX_AUDIO_CERTIFIED: CertifiedX_AUDIO_DRIVERS: CMAUDIO.SYS X_MODEM: HSP56 MicroModemX_V_MANUFACTURER: SiSX_A_MANUFACTURER: C-MediaX_CASE_END Link to comment Share on other sites More sharing options...
Guest Radar Posted December 14, 2001 Share Posted December 14, 2001 Oh, i see. But i bought the GeForce2 MX separately, even thought it says Eclipse on the box. Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 14, 2001 Author Share Posted December 14, 2001 Ok, cool...Are you able to tell me what brand that GeForce2 MX is ?Nyar... Link to comment Share on other sites More sharing options...
Guest HighBones Posted December 14, 2001 Share Posted December 14, 2001 Hey Nyar, sorry for the delay, work always gets in the way...I am using the onboard video, and I don't have a spare card, I'd rather not buy a new one just yet, but if I have to I will. I'm in the process of getting new drivers for both sound and video at the moment. The game has given me grief from go. No word back from WW yet.BTW, I'll b away for a couple weeks from Monday.HighBones Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 14, 2001 Author Share Posted December 14, 2001 No problem HighBones, please keep us posted once you've updated your drivers.I believe this problem of yours has to do with your onboard videocard. I will try to look for some details and get back to you...Nyar... Link to comment Share on other sites More sharing options...
Guest Radar Posted December 15, 2001 Share Posted December 15, 2001 nVIDIA Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 15, 2001 Author Share Posted December 15, 2001 Radar, try downloading and installing DirectX 8.1Once done, re-install your video- and soundcard drivers...Nyar... Link to comment Share on other sites More sharing options...
Guest Radar Posted December 16, 2001 Share Posted December 16, 2001 Done. No effect. Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 16, 2001 Author Share Posted December 16, 2001 Ok. I'm on top of it, please have a little bit more patience.Nyar... Link to comment Share on other sites More sharing options...
areyouforit Posted December 17, 2001 Share Posted December 17, 2001 It takes centuries to read this all. Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 17, 2001 Author Share Posted December 17, 2001 Then read the summary on page 23... :DNyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 17, 2001 Author Share Posted December 17, 2001 *bump*Nyar... Link to comment Share on other sites More sharing options...
Nyarlathotep Posted December 17, 2001 Author Share Posted December 17, 2001 I've sent you an e-mail Radar....Nyar... Link to comment Share on other sites More sharing options...
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