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Re: Lockup issues! Post here please

Nyarlathotep

By Nyarlathotep
in Emperor Support

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Guest rees

Guest rees

Posted
Posted

Update - This happens when I try to launch EBFD. I have to wait about 30 seconds before the page fault occurs. Wish I knew what dll is being used when this IPF occurs.

GAME caused an invalid page fault in

module GAME.EXE at 017f:0040345b.

Registers:

EAX=00dafc8c CS=017f EIP=0040345b EFLGS=00010206

EBX=00000000 SS=0187 ESP=00dafa50 EBP=00dafe38

ECX=00000000 DS=0187 ESI=81d52a68 FS=197f

EDX=bffc9490 ES=0187 EDI=00000020 GS=0000

Bytes at CS:EIP:

8b 4b 08 8d 73 0c 41 57 85 f6 89 4b 08 75 0f 5f

Stack dump:

81d52a68 00dafe38 01f25328 00000002 3d0e8a92 8a7217b7 5bd01b77 000f0002 0c7a0000 00000000 00000000 00000000 5bd00000 8ab25bd0 19877488 8aa01008

Guest rees

Guest rees

Posted
Posted

Removed Norton SystemWorks 2001 - no change, still crashes to the desktop. However, GAME.EXE doesn't page fault when I attempt to run Emperor.

I don't think my RAM is at fault b/c:

1) I bought it from Mushkin, a very reputable supplier. Of course, that doesn't mean it might not be faulty. BTW, Max Payne runs fine, probably uses more RAM than Emperor.

2) The DDR RAM module is brand new. (OK, what about infant mortality??)

3) Emperor is the ONLY game that misbehaves.

Also, I have Nero & CloneCD on my other PC which runs Emperor OK. Go figure.

This is looking like a video driver conflict.

Guest rees

Guest rees

Posted
Posted

Ran a gnu utility called memtest-86. Very nice boot disk program that thoroughly tests RAM & cache. Mushkin pointed me to the utility. Memtest-86 tests ALL memory by even relocating the executable and testing that section of RAM. Uses many different patterns and algorithms. Anyway, it found nothing wrong with my RAM. I have one 512MB RAM module so I can't swap modules. I don't want to buy another DDR module since I think mine is OK.

EBFD is the problem. I wouldn't recommend this game based on my experience. I hope someone can come up with an answer for this...

Darn, I like the story line.

Guest Duncan J

Guest Duncan J

Posted
Posted

Nyar

I did try the newest sound card and mother board drivers I could find. Also removed all my pci cards and made sure the sound card had it's own IRQ. Finally I just disabled the AC'97 sound card and put in an old Sound blaster, everything works with this card.

Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Rees, are you able to swap RAM modules ?

I believe you have 512mb, if it's two modules, try removing one (and later swap with the other...).

If you are able to, try a new one...

Nyar...

Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Rees as comment to your reply, I would recommend the game to anyone. The game worked for me right out of the box. I've ran the game fine on 4 different comps, running Windows ME and Windos 98. Also used 4 different videocards and I couldn't get the game crash on all 4 of them. When I joined this board, I noticed lots of users had problems, hence the fact that I started this thread to get all the issues in one single post as reference.

I will go over this thread again, cause I probably will have forgotten about existing problems, but hope that'll be forgiven due to the amout of users that posed here :)

I will also review your problem again and see if we missed something...

Nyar...

Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Here's a list of people that submitted problems with problem status:

-X- ray:

OS: Windows 98 A 4.10.2222

Problem status: unknown.

- Game would lockup.

* Solution:

Alley_cat:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- As soon as a movie was being played, the game would lockup.

* Solution: Downgrading 3DFX Voodoo 3 drivers from version 1.07 to 1.04

and putting the -c and +w option behind the shortcut.

Jeromeku:

OS Windows 2000

Problem status: Solved

- Game would lockup in campaign mode only

* Solution: In the BIOS, he set down the AGP architecture to 16mb.

Dune01:

OS: Windows 98 A 4.10.2222

Problem status: Solved

- Game would crash back to desktop after loading the last mission.

* Solution: Upgraded videocard and soundcard drivers.

Killwithsound:

OS: Windows 98 A 4.10.2222

Problem status: Unknown

- Game would lockup after installation of GeForce 3. Previous GeForce 2 worked fine.

Later the game would only lockup in campaign mode.

* Solution:

LivingForADay:

OS: Windows 98 A 4.10.2222

Problem Status: Unknown.

- Game would lockup in campaign mode.

* Solution:

Identity:

OS: Windows ME 4.90.3000

Problem status: No reply anymore

- Game would lockup somewhere in the game.

* Solution:

Sanjn:

OS: Windows 98 4.10.1998

Problem status: No reply anymore

- Game would crash back to desktop when it scrolled over the map.

* Solution:

Hankhank:

OS Windows 2000

Problem status: Unknown, he sold the game.

- Game would lockup

* Solution:

MrShadow:

OS: Windows 98 A 4.10.2222

Problem status: Unknown

- Game would lockup

* Solution:

Fallom:

OS: Windows 98 A 4.10.2222

Problem status: Solved

- Game would lockup

* Solution:Changed CD cache and Soundcard acceleration.

Antonym:

OS: Windows 98 A 4.10.2222

Problem status: Solved

- Game randomly lockup

* Solution: Downgrading 3DFX Voodoo 3 drivers from version 1.07 to 1.04

and putting the -c and +w option behind the shortcut.

ParaKnowya:

OS: Windows ME

Problem status: No reply anymore (went to WW tech support, but stopped replying)

- Game would freeze.

* Solution:

Reaperman:

OS: Windows ME 4.90.3000

Problem status: No reply anymore

- Game would lockup or crash back to desktop.

* Solution:

Nine12:

OS: Windows 98 4.10.1998

Problem status: Unknown. (went to WW tech support, but stopped replying).

- Game would lockup

* Solution:

Ewan:

OS: Windows 98 A 4.10.2222

Problem status: Solved

- game would lockup.

* Solution: Downgrading 3DFX Voodoo 3 drivers from version 1.07 to 1.04

and putting the -c and +w option behind the shortcut.

Octax:

OS: Windows 98 4.10.1998

Problem status: Solved.

- Game would lockup during game play.

* Solution: Seemed to be a hardware problem with his Soundcard.

Warppig:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup when started.

* Solution: Only had an 8mb videocard.

Olkiller:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup.

* Solution: Lowered the in-game graphical settings.

Tpwhite:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup when pciking a house.

* Solution: Putting +w behind the game's shortcut.

Kiltor2:

OS: Windows ME 4.90.3000

Problem status: Solved.

- Game would lockup.

* Solution: Downgrading 3DFX Voodoo 3 drivers from version 1.07 to 1.04

and putting the -c and +w option behind the shortcut.

Kinlowie:

OS: Windows 2000

Problem status: Solved.

- Game would lockup, but sound would stutter.

* Solution: Turned off shadows. Probably bad memory.

Bizmaster:

OS: Unknown.

Problem status: Solved

- Game would lockup when shadows were turned on.

* Solution: Seemd to be a faulty memory module.

Nlis:

OS: Windows ME 4.90.3000

Problem status: Solved.

- Game would lockup during startup.

* Solution: Put -altvid behind the game's shortcut (had two videocards in the comp).

Tunapez:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup when movies played.

* Solution: Downgrading 3DFX Voodoo 3 drivers from version 1.07 to 1.04

and putting the -c and +w option behind the shortcut.

Omega6_fox:

OS: Windows 98 4.10.1998

Problem status: No reply anymore

- Game would lockup after 10 mins of play.

* Solution:

Cheezx:

OS: Windows ME 4.90.3000

Problem status: Solved.

- Game would lockup.

* Solution: Went to XP, but had messy graphics.

WingedOne:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup during game play.

* Solution: Upgraded motherboard and videoard.

Gobalopper:

OS: Unknown.

Problem status: Solved.

- Game would lockup

* Solution: Bad memory.

Mooky:

OS: Windows 98 A 4.10.2222

Problem status: No reply anymore

- Game would lockup when entering a crowded map.

* Solution:

Ichwan Bedwine:

OS: Windows 98 A 4.10.2222

Problem status: Solved.

- Game would lockup in multiplayer.

* Solution: Closed all background programs, except for "Systray" and "Explorer".

Rajzor:

OS: Windows ME 4.90.3000

Problem status: Solved.

- Game would crash to desktop, blue screens.

* Solution: He moved to XP and solved his problem with a program called "Application verifier".

Kyle3165:

OS: Windows 98 A 4.10.2222

Problem status: No reply anymore

- Game would crash back to desktop after one or two missions.

* Solution:

Impz0r:

OS: Windows 98 A 4.10.2222

Problem status: Not solved.

- game would lockup with "lots" of units on the map.

* Solution: Traded EBFD for Civ 3 at the comp store.

MaNtdune:

OS: Windows 2000 SP2

Problem status: No reply anymore

- Game would lockup

* Solution:

DD-Battlemover:

OS: Windows 98 B 4.0.1212

Problem status: Waiting from update from WW

- Game would lockup

* Solution:

Radar:

OS: Windows ME 4.90.3000

Problem status: Waiting for WW to respond

- Game would lockup

* Solution:

A1ostsou1:

OS: Windows 98 A 4.10.2222

Problem status: Solved

- Game would not install.

* Solution: Faulty install cd.

Ipzorj:

OS: Windows 2000 SP2

Problem status: No reply anymore

- Game would freeze randomly only with online game play.

* Solution:

Rees:

OS: Windows 98 A 4.10.2222

Problem status: Still working on it

- Game crashes to desktop after installing DirectX 8.1. Game worked okay with 8.0.

* Solution:

* 40 problems submitted (few more, but were just one post with to little info *

* 21 problems solved * :(

Nyar...

Guest Radar

Guest Radar

Posted
Posted

How much time does it usually take before WW replies?

Guest smoketharaida

Guest smoketharaida

Posted
Posted

hello why is it when i start to play every thing is fine but after 2-3minutes in to it the graphics get all screwed ou and a cant see any thing and i have to ctrl-alt-del to close the game

Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Not that much. Ask for an answer... they'll see it's been updated by the user.

Rees, I'm currently have some issues with my eye and ain't allowed to spent too much time behind the comp, but am still looking at your issue...

Nyar...

Guest pr8cjb

Guest pr8cjb

Posted
Posted

I havn't had time to read the whole thread, but I know this worked for me. I haven't posted the EAsy file to save space

SYSTEM

ABit KG7

TBird 1200/266 (Set to 133x9)

512MB (2x256) PC2100 DDR RAM

Winfox GF2 Pro 64MB DDR

SB Live! 5.1

IBM 40GB ATA100 HDD

Creative 12x DVD-ROM

Phillips PCR 404 Writer

PROBLEM

Game either wouldn't boot, would freeze on loading screen or would bring up the usual "Error in Game.exe" message after installation of DirectX 8.1 (over DX7)

SOLUTION

Decreased AGP aperture size from 256MB to 128MB. Game now runs at maximum graphical quality with no problems. Appraently some of the new DX8 features make certain files too large to handle if your aperture is set too wide.

Incidentally, this also fixed the same problem with Z:Steel Soldiers.

Hope this helps someone.

Guest rees

Guest rees

Posted
Posted

pr8cjb,

I'm going to try to that AGP aperture change. I assume the BIOS controls that setting. Do you know if performance will be adversely affected?

Nyar,

Take care of yourself first. I hope the eye problem is not serious.

Here's my latest communication with WW Tech Support:

"NOT SOLVED AGAIN! YOU ARE TELLING ME THE OBVIOUS MEASURES WHICH I'VE ALREADY TRIED!!!!!! ARE YOU READING ANYTHING ABOVE????

I HAVE UPDATED AND EVEN COMPLETELY REFORMATTED MY HD AND REINSTALLED WINDOWS98SE AND DIRECTX 8.0a.

YOUR GAME CRASHES WITH THE GEFORCE3 LATEST DRIVERS. DID YOU READ MY EASY_EA.txt??? NO MORE UPDATES ARE AVAILABLE FOR THE SBLIVE VALUE SOUND CARD EITHER. I AM NOT THE ONLY CUSTOMER THAT IS HAVING PROBLEMS WITH YOUR GAME AND THE GEFORCE3. CHECK OUT NYAR'S THREAD ON THE MESSAGE BOARD.

STOP WITH THE OBVIOUS AND READ MY INFORMATION PLEASE!!! I've even tried your latest patch - 1.09. NO DIFFERENCE!!! CRASHES TO THE DESKPTOP!!!

YOUR GAME IS THE ONLY GAME THAT DOES THIS ON MY SYSTEM. Hmmmm, looks like the game is the problem.

Please help because I like the story line. How do I know the story line? It runs fine on my second system. My second system has a Voodoo3 2000."

END WW MSG ---------------------------------

I'm convinced that they are not taking me seriously at all. Their "solution" was, drumroll please, "UPDATE THE VIDEO AND SOUND DRIVERS AND USE THE LATEST EBFD PATCH." Problem solved in their opinion.

Next I expect them to tell me to reinstall the game. Arrgggghhhh!!!

I read your unsolved problem list - I noticed that someone else was having similar problems with the game and Geforce3. I don't think Directx 8.1 has anything to do with this crash problem, but maybe pr8cjb has the solution.

-Rees

Guest rees

Guest rees

Posted
Posted

My AGP aperture was 64MB. Set it to 128MB for grins. Didn't make any difference. Still crashes to the desktop when installation finishes and when I launch it. Used 1.09 EBFD update - that version doesn't page fault in GAME.EXE, just crashes to the desktop.

This game doesn't like my Geforce3 Ti 200.

Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Rees, the AGP aperture worked for someone else before, so who knows.

pr8cjb, thanks for taking the time to post that !

Btw, anyone who says the game doesn't run on a GeForce 3 is lying. I HAVE a GeForce 3 and the game works just fine..

Nyar...

SurlyPIG

SurlyPIG

Posted
Posted

I'm the 900th poster in this topic! JEEZ - this is big.

Anyway, a friend of mine had a very similar problem, rees. He's a real computer wiz, I'm not much of one at all, but he fixed his by setting some very strange options with his video card and game graphics settings to get his to work...I'll ask him what he did next time I talk to him.

Guest rees

Guest rees

Posted
Posted

pr8cjb,

Bingo! That was it! CloneCD 3.2.1.1 breaks EBFD! I should have paid closer attention to Nyar's suggestion that CloneCD is the possible culprit. I installed 3.1.1.0 with no problems starting up EBFD.

I think I'll email Ollie @ Elaborate-bytes and tell him that his wonderful program is doing something wicked (maybe??). Imagine how an unrelated program would cause EBFD to crash to the desktop.

Thanks!

-rees

Guest pr8cjb

Guest pr8cjb

Posted
Posted

rees,

Your AGP aperture ahould be in your BIOS under 'Advanced Chipset Features' or similar - the same place you adjust AGP 2x/4x etc. In theory it should be half your system memory. I ran 3DMark 2001 after the change and got no more than the usual variation you always get from the same machine.

FOLLOW-UP

Installed Clone CD V3.2.11 - Emperor borke again (but Z didn't). Tried disabling CloneCD from system tray, EBFD still didn't work. Tried the WINASPI32 Safe Mode of CloneCD - still broken!

Uninstalled CloneCD - EBFD works fine again.

Thus CloneCD V3.x breaks EBFD (on our systems at least). It's also rogered MAx Payne on my mate's system - has anyone else had this problem?

My Housemate has a very similar system and is having the same problem with an earlier version of CloneCD (3.0.x).

Guest
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