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Re: Lockup issues! Post here please

Nyarlathotep

By Nyarlathotep
in Emperor Support

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Guest ByteLock

Guest ByteLock

Posted
Posted

Bump "For all those new and having problems"

Guest ipzorj

Guest ipzorj

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The WOL program diagnostic doesnt work under windows 2000 lol !

Various information cant be obteined under windows 2000 with this program.

I send them a mail but i see they dont respond (just automatic mail send from them).

Ive always freeze problem under win2k

and i've a big config whith the lastest drivers and bios.

My config is

Windows 2000 SP2 directX 8.1

Abit KG7

Athlon 1600 XP+ + 512Mo DDR

Video Card SUMA Geforce 2 GTS 64Mo DDR (Detonator 21.83)

ASUS CD 40x

YAMAHA CDRW 20x/10x/40x

2 Disk 30Go + 40Go IBM DATA 100 IDE 7200rpm (with much free space)

Sound Card SB PCI 64

Modem Speed Touch USB(ADSL)

I already try with 2 others Sound Card SBlive Players!1024 and Maxi Sound Fortissimo

and same problem and to reinstall direct X, game and very much others drivers.

Im tired to try more !

I think this game sucks under windows 2000 !

Why WOL dont product a patch for win 2k and XP and never respond?

Guest rees

Guest rees

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Thanks Nyar. I will try AntiCrash Pro. I don't understand why EBFD is the only game that's doing this on my system. Your input about EBFD not crashing under DirectX 8.1 is helpful. I have tried just about everything:

- Reinstalling DirectX 8.1 (Thanks Microslop for not allowing installation of older versions!)

- Updating / reinstalling sound and video drivers

- Removing ALL background programs using msconfig

- Reading all USELESS FAQs on WW's tech support site

- Turning off DMA for my CD-ROM drives (knew this wouldn't work since I could install successfully with it on.

- Uninstalling Logitech Wingman software.

I do not want to reformat my HD and start again for just one game. This is the only game that is misbehaving on my system. Hmmm, maybe it's the game???

Again, Nyar, thanks for your help.

I was wondering, is WW tech support just servers that send automatic responses? They just sent me another "SOLVED" response by pointing me at the crash during install FAQ that I read long before contacting them. I could install before something changed on my system so that FAQ doesn't apply. I told tech support that fact a couple of responses before this inane response.

- Rees

Guest rees

Guest rees

Posted
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Update on my trials and tribulations:

Tried AntiCrash - did nothing.

Updated Via & AMD drivers - did nothing.

Tried INSTFIX10 - Kept asking for "CD labeled ." after all files were copied. I followed the instructions carefully. So needless to say, I couldn't install using that method.

I always crash to the desktop after 100% of the files are coped. It crashes when "registering" appears. The exception is when I used the INSTFIX method - then I couldn't finish the installation. My CD-ROM drives (Toshiba XM-6702B & Plextor 2410A) have no problem reading Safedisk2 protected discs.

Something very sinister is going on here...

-Rees

Guest ipzorj

Guest ipzorj

Posted
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What's ur suggestion ?

Ive downloaded the most recents drivers for all components, last directX (8.1), etc ...

I dont see what i can do more !

Thx for ur help.

Guest Radar

Guest Radar

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It came to my concerns....why doesn`t WW make a patch that fixes these problems?

I mean, it would take them what, a week? They made the game themselves and they should have no problem with fixing these errors.

Guest rees

Guest rees

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WW finally responded with a "human" response instead of the "here's the FAQs" automated response. I'll wait and see what they say. Bottom line, this is a fun game but appears to be relatively unstable. I hope Westwood didn't make unwise design decisions to use undocumented directx features. Those sort of shortcuts can create major compatibility issues.

ipzorj's hardware is similar to mine: Abit KG7, 512MB DDR RAM, Geforce, Creative Labs sound, similar HD (I've got a 40GB Western Digital with much free space.), Athlon... ipzorj is also using DirectX 8.1. But that's where the similarity ends. I'm not using Win2k because I think it's overkill for my use. However, for stability reasons, it's a much better choice than 98.

Nyar, since you were able to install Directx 8.1 and successfully ran the game, I'm inclined to believe an interaction is occuring here - Detonator video drivers and DirectX 8.1??

Just for grins, I installed Alice - no problem, ran just fine.

Nyarlathotep

Nyarlathotep

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  • Author
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Rees, I have different specs compared to yours:

Intel Pentium PIII 1000Mhz

Asus CUSL2-C 133Mhz mainboard

512mb SDRAM (133Mhz)

Asus V8200 GeForce 3 (running driver version 4.13.01.1260 from Asus' site)

IBM 10 gig hd (5400rpm)

Maxtor 30gig hd (7200Rpm)

Windows ME

I've played EBFD on several systems and on all systems it ran fine from out of the box.

Believe me, I make my comp go through a lot of things and I never (knocks on wood) had any major problem. So from my point of view, I would say EBFD is pretty stable. Of course I know better, hence the fact I started this thread :D

Let me know what tech support says !

Nyar...

Nyarlathotep

Nyarlathotep

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Rees, if you receive that response, reply back stating it didn't help you and you still have the problem.

I'm still looking into some stuff and if I come up with something, I'll let you know.

Nyar...

Nyarlathotep

Nyarlathotep

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  • Author
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Better yet, to all....

If you receive an automated response, reply back that it didn't help. From that point onwards, a real person will work on your problem.

Nyar...

Nyarlathotep

Nyarlathotep

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  • Author
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ipzorj, this game is being run under Windows 2000. Let me know if any of the suggestions here in this thread helped you in anyway. On page 18 you'll find a summary till then.

Nyar...

Nyarlathotep

Nyarlathotep

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  • Author
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For Windows XP users, you are able to run an .exe file in a compatibility mode (right click on a .exe file and go to properties, then the compatibility tab; check the 'run this program in compatibility mode for:' box and select an OS).

Thanks for the info krm24 !

Nyar...

Guest ipzorj

Guest ipzorj

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Hi,

Nyar, I already tried almost of suggestions of page 18 and the game freeze yet

I can precise this freeze it's random and only occurs when i play a multiplayer game on net (i've ADSL connexion and its OK)

Thx for ur help Nyar, but i know im not the only player with freeze i know very much players on net whith simular problem and we think that's WOL who must to resolve it.

This game is too bugged !

Guest Duncan J

Guest Duncan J

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Anyone know how to get Westwood tech support to respond, they just send a FAQ as a response. My computer locks-up when the Campaign Video first starts to play. I can at least play the Skirmishes. I have changed video/audio hardware acceleration and remove all back ground running programs except systray and explorer.

Guest Duncan J

Guest Duncan J

Posted
Posted

Update: Found out I can get through the Campaign videos and actually play the game if I disable my sound card. (So I play without sound)It is an Advance AC'97 Audio built into my ASUS P4T-E mother board, Any-one else seen this problem?

Nyarlathotep

Nyarlathotep

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Duncan, if you receive an auto reply from WW tech support, reply on it, stating that it didn't solve your problem. A real person will get working on your problem.

Problems with soundcards have been seen before. A question I need to ask, have you upgraded all your drivers (also for the BIOS)?

Nyar...

Nyarlathotep

Nyarlathotep

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ipzorj, if it's only multiplayer that freezes, doesn't necessary mean that your system or the game is the cause. Lot's of EBFD users are running Windows 2000 and do not have a problem.

Overall I believe the game freezing has to do with glitches in the system itself. It could be a driver issue (like the Voodoo 3 1.07 driver doesn't work, while the 1.04 does), or bad hardware (faulty memory) or even cooling (videocards that get over heated). Yes, sometimes it might be really a fault in the game, but I've seen it rarely.

btw, did you reply to the automated msg from ww tech support, stating that it didn't solve your problem ?

Nyar...

Nyarlathotep

Nyarlathotep

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Chris, if you read this, could you please give a response in regards to DirectX 8.1 ? Does WW know of any issues with DirectX 8.1 and EBFD not running (although it seems to run with Windows ME though) ?

Thanks in advance for the reply.

Nyar...

Guest rees

Guest rees

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No response from WW tech support yet. However, I've reformatted and performed a clean Windows98SE install. I installed Directx 8.0a, IE5.5 and critical W98SE updates.

I've also installed the following apps:

1) Office97 SR-2b

2) Pagemaker 6.5

3) CorelDRAW 7

4) Paperport 6.1

5) Nero 5.5.1.1

6) CloneCD 3.2.1.1

7) Norton SystemWorks 2001

8) SBLive Ware 3

9) EnterNET 300 (for my DSL)

And EBFD won't install, crashes to desktop after 100% of files have been copied. Same symptom as with DirectX 8.1. Now I don't think this has anything to do with DirectX 8.1. Bummer...

Bet you it's an interaction with something above, but what? I don't want to uninstall each app yet, took me 3 hours to install everything.

Arrrgggghhh!

Guest
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