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Posted

??? Er staat geen adres dus bij deze: rajzor@hotmail.com

Posted

Radar, at least make sure you've got the latest drivers. The SBLive! drivers you have are outdated (at least for WinME).

Look at a copy from mine (also running Windows ME):

Sound Card : Creative SB Live!

Sound Driver : emu10k1.vxd

Driver Version : 4.12.01.0801

Compare with yours.

I do believe you're running DirectX 8 (looking at the version of the files), but ahve to admit that it's a bit weird that it shows up as DirectX 2.

Upgrade your SBLive! drivers and let us know if it changed anything !

Nyar...

Posted

Caca, you've got a weird problem. I'll try to look into in further. Also, please make sure you contact WW tech support. If they reply with the automated reply with links, just reply and state that it didn't help. After that, a "real" person will look into your prob.

To all, it's always good to contact WW tech support. Only that way will they know what problems users have.

Nyar...

Posted

Ok i will do that asap. Btw, just tried to run Emperor with only Explorer and Systray running, same problem occurred.

Posted

Found the updated driver for my soundcard. Server seems a bit busy though so i`m gonna try to download it a bit later.

Posted

Will download and re-install DirectX now. Having problem finding the sound drivers though (Creative`s sites are messy).

I have a friend who have run the game on a PII 333mhz with no problems.

Tried to run Emperor with 256 colors in Windows, no help.

[This message has been edited by Radar (edited 11-13-2001).]

Posted

Sorry, there are no drivers for Sound Blaster Live! Family under in Europe.

:(

Guest A1ostsou1
Posted

----EASy System Summary--------------------------------------

Video Card : NVIDIA RIVA TNT2 Model 64 (English)

Video Driver : nvdisp.drv

Driver Version : 4.12.01.0368

Sound Card : Sound Blaster AudioPCI

Sound Driver : ctpci9x.vxd

Driver Version : 4.12.01.2003

DirectX : DirectX 8

Operating System Windows 98 A 4.10.2222

----EASy System Output---------------------------------------

Computer Name : Bob

BIOS Info

Name : Award

Version : Ver 1.65

PNP : Plug and Play BIOS

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 869 MHz GenuineIntel

6 8 6

RAM : 127 MB Total

2 MB Free

Virtual RAM : 1920 MB Total

1857 MB Free

Operating System : Windows 98 A 4.10.2222

Default Browser : Internet Explorer

Version : 5.0.2614.3500

Temp Directory : C:WINDOWSTEMP

Size : 492 MB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 800x600 32

Refresh Rate (Primary) : Adapter Default

Primary display device

Description : NVIDIA RIVA TNT2 Model 64 (English)

Manufacturer : NVIDIA

Video Memory : 32 MB

Main Driver : nvdisp.drv

Version : 4.12.01.0368

Provider : NVIDIA

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | | *

800 x 600| | * | * | | *

1024x 768| | * | * | | *

1152x 864| | * | * | | *

1280x1024| | * | * | | *

1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : Sound Blaster AudioPCI

Manufacturer : Creative

Main Driver : ctpci9x.vxd

Version : 4.12.01.2003

Provider :

Description : Sound Blaster AudioPCI Legacy Device

Manufacturer : Creative

Main Driver :

Version :

Provider :

Description : Creative Gameport Joystick

Manufacturer : Creative

Main Driver : vjoyd.vxd

Version : 4.08.00.0400

Provider :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.00.0400

Certified : Not certified

DirectSound Info

Version : 4.08.00.0400

Certified : Certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 64 KB

Access Pattern : Single-speed drives

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name : REID HOUSE

Type : Fixed

File System : FAT32

Total Space : 19.07 GB

Free Space : 13.09 GB

Drive Letter D

Volume Name : EMPEROR1

Type : CDRom

File System : CDFS

Total Space : 639.69 MB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Plug and Play Monitor

Manufacturer : (Standard monitor types)

Max. Resolution : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

Description : Realtek RTL8029(AS) PCI Ethernet NIC

Manufacturer : Realtek

Driver : rtl8029.sys

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : PS/2 Compatible Mouse Port

Type : PS2

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description :

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mprexe.exe

mmtask.tsk

mstask.exe

Explorer

vi_grm.exe

taskmon.exe

Systray

loadqm.exe

winshe.exe

winserv.exe

msmsgs.exe

wmiexe.exe

ddhelp.exe

pstores.exe

emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I7 D1 H7 P330 T6

SET SBPCI=C:PROGRA~1CREATIVEAUDIODOSDRV

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION: Whenever I try to install Emperor, the installation freezes when I begin to install the movie files. I have tried almost everything, I rented a new copy, I bought a new copy, and my friend burned me two copies of the installation disc. I have also tried pressing Ctrl+Alt+Delete and closed all programs except for Systray and Explorer. Please help.

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME: Emperor: Battle for Dune

X_SERIAL_KEY: ---

X_OPERATING_SYSTEM: Windows 98 A , Version 4.10, Build 2222

X_PROCESSOR:

X_SPEED: 869 MHz

X_MMX: No

X_RAM: 127 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: NVIDIA RIVA TNT2 Model 64 (English)

X_DISPLAY_DRIVER: 4.12.01.0368

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 5 MB

X_AUDIO_CERTIFIED: Certified

X_AUDIO_DRIVERS: ctpci9x.vxd 4.12.01.2003

X_MODEM:

X_V_MANUFACTURER: NVIDIA

X_A_MANUFACTURER: Creative

X_CASE_END

When I start to install Emperor, everything goes fine until it starts installing the movie files. When it starts installing the file SNEKPEAK.bik, the installation freezes and I get a message that says "Cannot locate the file SNEKPEAK.bik".

Posted

Not able to try another RAM module, unfortunately. But i am positive my RAM moduls are in a perfect condition.

My Ddhelp is 31 kb. Here is some of the file info:

File version: 4.8.1.881

File Version Description: 4.08.01.0881

Internal Name: DDHelp.exe

Language: English (United Stated)

Posted

Not able to try another RAM module, unfortunately. But i am positive my RAM moduls are in a perfect condition.

My Ddhelp is 31 kb. Here is some of the file info:

File version: 4.8.1.881

File Version Description: 4.08.01.0881

Internal Name: DDHelp.exe

Language: English (United Stated)

Posted

Updated sound drivers. Tried running Emperor, as usual, in 256 colors and with only Explorer and Systray running.

Same thing happened, crashed to the desktop after the Westwood logo. Some times i get the DDhelp error too.

Should i post an updated version of my EAsy_EA?

Posted

----EASy System Summary--------------------------------------

Video Card : NVIDIA GeForce2 MX/MX 400

Video Driver : nvdisp.drv

Driver Version : 4.13.01.2183

Sound Card : Creative SB Live!

Sound Driver : emu10k1.vxd

Driver Version : 4.12.01.0801

DirectX : DirectX 8

Operating System Windows ME 4.90.3000

----EASy System Output---------------------------------------

Computer Name : Radar

BIOS Info

Name : Award

Version : Award Modular BIOS v4.51PG

PNP : Plug and Play BIOS

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 351 MHz GenuineIntel Pentium II/Xeon

6 5 2

RAM : 127 MB Total

13 MB Free

Virtual RAM : 1759 MB Total

1630 MB Free

Operating System : Windows ME 4.90.3000

Default Browser : Internet Explorer

Version : 5.50.4522.1800

Temp Directory : C:WINDOWSTEMP

Size : 402 KB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1024x768 32

Refresh Rate (Primary) : Optimal refresh rate

Primary display device

Description : NVIDIA GeForce2 MX/MX 400

Manufacturer : NVIDIA

Video Memory : 32 MB

Main Driver : nvdisp.drv

Version : 4.13.01.2183

Provider : NVIDIA

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | | *

800 x 600| | * | * | | *

1024x 768| | * | * | | *

1152x 864| | * | * | | *

1280x1024| | * | * | | *

1600x1200| | * | * | | *

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : Creative SB Live!

Manufacturer : Creative

Main Driver : emu10k1.vxd

Version : 4.12.01.0801

Provider :

Description : Microsoft SideWinder 3D Pro

Driver : MSGAME.VXD

Version : 3.00.00.0000

Attached : Yes

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.01.0881

Certified : Not certified

DirectSound Info

Version : 4.08.01.0881

Certified : Not certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.01.0881

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 1238 KB

Access Pattern : Quad-speed or higher

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name :

Type : Fixed

File System : FAT32

Total Space : 4.01 GB

Free Space : 1.58 GB

Drive Letter D

Volume Name :

Type : Fixed

File System : FAT32

Total Space : 25.48 GB

Free Space : 13.64 GB

Drive Letter E

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : NOKIA 920C

Manufacturer : Nokia Display Products Oy

Max. Resolution : 1600,1200

Secondary monitor

Description : Default Monitor

Manufacturer : (Standard monitor types)

Max. Resolution :

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

Description : Network TeleSystems P.P.P.o.E. Adapter (NTSP3)

Manufacturer : Network TeleSystems

Driver : C:PROGRA~1TELENO~1TELENO~1BINNTSPPP3.VXD

Provider : Network TeleSystems

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

Description : Accton EN1207D-TX PCI Fast Ethernet Adapter

Manufacturer : ACCTON

Driver : RTL8139.SYS

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

Description : Realtek RTL8139(A) PCI Fast Ethernet Adapter

Manufacturer : Realtek

Driver : RTL8139.SYS

Provider : Microsoft

Bound Protocols

TCP/IP

IP Address: : 192.168.1.1

IP Mask: : 255.255.255.0

Gateway: :

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : PS/2 Compatible Mouse Port

Type : PS2

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description :

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mmtask.tsk

mprexe.exe

mosearch.exe

sgserv95.exe

avsynmgr.exe

Explorer

stmgr.exe

pstores.exe

taskmon.exe

Systray

Audio Headquarters

loadqm.exe

enternet.exe

wcmdmgr.exe

alogserv.exe

sygate.exe

qttask.exe

ctfmon.exe

wmiexe.exe

swtray.exe

vsstat.exe

Mcafee Virus Scan

webscanx.exe

ddhelp.exe

mdm.exe

mosdmn.exe

emperor_.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

SET BLASTER=A220 I10 D3 H7 P330 T6

SET CTSYN=C:WINDOWS

C:PROGRA~1CREATIVESBLIVEDOSDRVSBEINIT.COM

SET windir=C:WINDOWS

SET winbootdir=C:WINDOWS

SET COMSPEC=C:WINDOWSCOMMAND.COM

SET PATH=C:WINDOWS;C:WINDOWSCOMMAND;C:PROGRA~1BORLANDDELPHI6BIN;C:PROGRA~1BORLANDDELPHI6PROJECTSBPL

SET PROMPT=$p$g

SET TEMP=C:WINDOWSTEMP

SET TMP=C:WINDOWSTEMP

------------------------------------------------------------

----Config.sys----------------------------------------------

*empty*

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION:

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME: Emperor: Battle for Dune

X_SERIAL_KEY: ---

X_OPERATING_SYSTEM: Windows ME , Version 4.90, Build 3000

X_PROCESSOR: Pentium II/Xeon

X_SPEED: 351 MHz

X_MMX: Yes

X_RAM: 127 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: NVIDIA GeForce2 MX/MX 400

X_DISPLAY_DRIVER: 4.13.01.2183

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 7 MB

X_AUDIO_CERTIFIED: Not Certified

X_AUDIO_DRIVERS: emu10k1.vxd 4.12.01.0801

X_MODEM:

X_V_MANUFACTURER: NVIDIA

X_A_MANUFACTURER: Creative

X_CASE_END

Posted

Oh sorry, installed it right before i posted the info above.

Posted

Ddhelp has caused an illegal error in <unknown>. Ddhelp will now close.

If you continue to experience problems, try restarting your computer.

And two buttons, Close and Debug. If i press Debug the same error occurr.

[This message has been edited by Radar (edited 11-14-2001).]

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