Klez.w32

[Khan]

My friend and I both got a klez.W32 virus from an email. My norton anti virus wont reinstall (we reinstalled xp), his just wont run and his task manager wont run. Can you help?

[Oper90]

My friend and I both got a klez.W32 virus from an email. My norton anti virus wont reinstall (we reinstalled xp), his just wont run and his task manager wont run. Can you help?

If he can log onto the internet ... Norton has a online anti-kluz program online.

[Khan]

thats the thing norton doesn't work!!

[Oper90]

thats the thing norton doesn't work!!

I think you misunderstood what I said ... when klez came out, Norton found the solution for it and posted it on their website for everyone to use. It's a web base anti-virus program that runs while you are online at the site and don't have to have Norton Anti-Virus on your computer. I know others that have used this program and they use other brand anti-virus programs.

They (Norton) is using this 'free' scan and remover as a 'catch' ... a catch in the commercial world is giving away something for a loss in the hopes that people will purchase other things. Most stores have sales ... somewhere in that sale paper are 'catches' to entice people to get other things.

[Nyarlathotep]

Khan, please let us know if what Oper suggested worked for you and your friend.

[Oper90]

After searching my hard drive for the program that I donwloaded for the klez removal ... here is the URL that I saved with the Norton link in the article.

http://www.its.uiowa.edu/cs/helpdesk/virus/removeklez.htm