KRNL386

[ExSPlug]

I'm currently using win98, and have been frequently getting bluescreens. Usually a reset would get the job done, but this time I've got hell lotta missing files in all of my drives.

Using the norton uneraze wizard I found them to be deleted by "KRNL386", and some files are just deleted by "unknown" and on "unknown" date, even thought they are missing after this bluscreen. Some even got their filenames corrupted with a "?" starting at the filename done by DOS, which norton asked me to rename. Recovered most of them, but some said that "disk space was in use" or similar stuff, and cannot be recovered.

Restartred the comp and try to recover the files again, but this time it can't even get through the scanning part in the unerase wizard (see attachment)

I tried to reinstall my windows by just covering to old one, but when it start scanning the drives before installation, it said that it couldn't scan my D: drive(where I put most of my stuff, and is read the most) at about 50% of the scan, and asked me to scan it with dos prompt.

Also there have been such files with gibberish files names, taking up 0 bytes in my C: (system) drive. Those had apperaed at about...3-4 months ago I think. (see attachment)

All my drives are partioned from one 80GB Maxtor harddisk.

So is my harddisk damaged, or it's a software problem? Also, are there any ways to recover those files?

Thanks in advance.

edit: forgot to add in the attachments...[attachment archived by Gobalopper]

[Nyarlathotep]

I would refrmat and reinstall windows to see if that fixes the issue. Do you have an updated virus scanner ?

[ExSPlug]

I'm using norton 2003 and it had also just auto-updated itself this afternoon...so it shouldn't be a problem.

[Nyarlathotep]

I still would recommend a re-install of Windows (clean).

[Kiyouta]

Have u ran scandisk at all? Do a surface scan too to see if there is any physical damage on the disks causing these errors. Also look through your CONFIG.SYS and AUTOEXEC.BAT files in C: and look for any references to 3rd-party disk drivers. If there are any, be sure to remark them out by adding REM to the beginning of the line.