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Posted

I don't now what go-back software is, so I guess not.

I acctually can't shut down, I can only reboot, therefore I have to manually turn of the computer every time I don't want to use the computer anymore. and when I reboot or turn it on, the welcome screen comes and messages about that I didn't save something in the account comes up and a completely new account is there, with the same username, just that I have to fix all the settings.

can you help me with this?

Posted

I didn't ask you to turn your computer off, just logging out the current user and see if you can login with the just created user. :)

It is your computer I suppose, no one else using it ?

Posted

if I logg out I only find the newly created user. though the other users have folders on local disk C:. this means one new folder is created every time I enter windows.

I am the only one using the computer. we only have one user account...

Posted

What happens if you start the computer again, let the new user account be created. And then login, and create a new account via Control Panel - User Accounts.

Is the account still being "deleted" when rebooting the computer...

On the other hand, if it is impossible to shut down the computer, then something more serious is playing a part. Is it a new computer, and it did this from the beginning, or did it happen after a while. Or did you install/upgrade something?

Posted

this started happening after I formated my computer, last time. the computer is from 2001. I did nothing apart from the usual when this started happening.

So it has been impossible to shut down the computer since I formated my local disk c, about half a year ago. I have only turned it off manually this past 6 months.

then a few days ago it started creating new accounts every time I go into windows

Posted

I try to format my harddisk. this does not work. I try to boot from my winxp cd, but in the start up it says boot failure. then I try to boot from win98 floppy disk, I go into ms-dos and write format c:. It says format is not support. format aborted.

so I cannot format my harddisk. what am I supposed to do?

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