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Re: Lockup issues! Post here please

Nyarlathotep

By Nyarlathotep
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Nyarlathotep

Nyarlathotep

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Post from Digital9x:

****

Thanks to the person that responded to my help call earlier. I went to page 23 and saw that some of the listed conflicting software was also installed on my machine (Clone CD, etc.)

I tried un-installing those programs, re-launching the game, but still, Game.exe crashes. So, I figured I'd do the ultimate - reformatted my machine.

Now, here's what I have installed.

- Windows 98

- Internet Explorer 5.5 (so that I could get back here)

- Intellipoint Mouse 4.0 software (I have the Intellipoint USB Explorer mouse)

- 3D Banshee drivers (newest ones)

- Soundblaster Legacy PCI (newest drivers)

- and that's it, other than the game and the version of Direct X that it installed.

I'm still get that blasted Game.exe/3D failure message. Have I just narrowed it down to my hardware being the issue? Note that all version of C and C work superbly on this machine, along with other games like Unreal Tournament, and Quake 3.

I was told to attach my EA file the next time I submitted a comment on here. Below, you will find the info from it.

Thanks for your time and patience,

Digital9x (cj_malone@yahoo.com)

----EASy System Summary--------------------------------------

Video Card : 3D Blaster Banshee PCI/AGP

Video Driver : 3dbbw9x.drv

Driver Version : 4.10.01.0105

Sound Card : Creative Sound Blaster PCI128

Sound Driver : ctpci9x.vxd

Driver Version : 4.12.01.2016

DirectX : DirectX 8

Operating System Windows 98 4.10.1998

----EASy System Output---------------------------------------

Computer Name : Aopen

BIOS Info

Name : Award

Version : Award Modular BIOS v4.60PGMA

PNP :

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 451 MHz GenuineIntel Pentium III

6 7 2

RAM : 191 MB Total

106 MB Free

Virtual RAM : 1856 MB Total

1811 MB Free

Operating System : Windows 98 4.10.1998

Default Browser : Internet Explorer

Version : 5.50.4522.1800

Temp Directory : C:WINDOWSTEMP

Size : 2 KB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1152x864 32

Refresh Rate (Primary) : Optimal refresh rate

Primary display device

Description : 3D Blaster Banshee PCI/AGP

Manufacturer : Creative Technology

Video Memory : 16 MB

Main Driver : 3dbbw9x.drv

Version : 4.10.01.0105

Provider : Creative Technology

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | * | *

800 x 600| * | * | * | * | *

1024x 768| | * | * | * | *

1152x 864| | * | * | * | *

1280x1024| | * | * | * | *

1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : Creative Sound Blaster PCI128

Manufacturer : Creative

Main Driver : ctpci9x.vxd

Version : 4.12.01.2016

Provider :

Description : Creative Sound Blaster PCI128 Legacy Device

Manufacturer : Creative

Main Driver :

Version :

Provider :

Description : Creative Gameport Joystick

Manufacturer : Creative

Main Driver : vjoyd.vxd

Version : 4.08.00.0400

Provider :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.00.0400

Certified : Not certified

DirectSound Info

Version : 4.08.00.0400

Certified : Not certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 1238 KB

Access Pattern : Quad-speed or higher

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name : CJM

Type : Fixed

File System : FAT32

Total Space : 7.85 GB

Free Space : 7.05 GB

Drive Letter D

Volume Name : THEBIGDRIVE

Type : Fixed

File System : FAT32

Total Space : 27.94 GB

Free Space : 4.49 GB

Drive Letter E

Volume Name : EMPEROR1

Type : CDRom

File System : CDFS

Total Space : 639.69 MB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

Drive Letter F

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Plug and Play Monitor

Manufacturer : (Standard monitor types)

Max. Resolution : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

Description : Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)

Manufacturer : Linksys Incorporated.

Driver : lne100v4.sys

Provider : Linksys Incorporated.

Bound Protocols

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : PS/2 Compatible Mouse Port

Type : PS2

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description :

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mprexe.exe

mstask.exe

mmtask.tsk

Explorer

taskmon.exe

Systray

point32.exe

iexplore.exe

ddhelp.exe

emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION: Game.exe crashes when trying to launch the game.

Note: Reformatted machine.

Installed only:

- Windows 98

- 3D Banshee video drivers (newest ones)

- Creative Labs Legacy PCI sound card (newest drivers)

- Intellipoint 4.0 Mouse software for USB Explorer Intellipoint mouse.

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME: Emperor: Battle for Dune

X_SERIAL_KEY: ---

X_OPERATING_SYSTEM: Windows 98 , Version 4.10, Build 1998

X_PROCESSOR: Pentium III

X_SPEED: 451 MHz

X_MMX: Yes

X_RAM: 191 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: 3D Blaster Banshee PCI/AGP

X_DISPLAY_DRIVER: 4.10.01.0105

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 5 MB

X_AUDIO_CERTIFIED: Not Certified

X_AUDIO_DRIVERS: ctpci9x.vxd 4.12.01.2016

X_MODEM:

X_V_MANUFACTURER: Creative Technology

X_A_MANUFACTURER: Creative

X_CASE_END

*****

Nyar...

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Nyarlathotep

Nyarlathotep

Posted
  • Author
Posted

Digital, looking at your problem, I would say first try to lower your resolution settings. Set your desktop resolution to 800x600 16bit. Also, try a lower refresh rate, default if possible. Then try to run the game.

Another suggestion is to download and re-install directX. This because you've updated your video and soundcard drivers.

I've been playing around with an old system and had the same problem as you now have. When I lowered my desktop settings to 16bit colours, it worked.

Cannot create 3D device means that somthing is bothering your videocard/videocard driver.

Let me know how it went !

Nyar...

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Guest digital9x

Guest digital9x

Posted
Posted

Okay, here I am, and here's my EA file.

Note: I finally just reformatted my machine to toss out the idea of conflicting software (such as CloneCD and Nero 5.5).

Installed software:

- IE 5.5 (So that I could get back here)

- Intellipoint 4.0 Mouse software ( I use the -USB Intellipoint Explorer mouse)

- 3D Banshee newest drivers

- SB 128 PCI sound card (newest drivers)

- DirectX version offered by the game

- and finally, the game itself.

----EASy System Summary--------------------------------------

Video Card : 3D Blaster Banshee PCI/AGP

Video Driver : 3dbbw9x.drv

Driver Version : 4.10.01.0105

Sound Card : Creative Sound Blaster PCI128

Sound Driver : ctpci9x.vxd

Driver Version : 4.12.01.2016

DirectX : DirectX 8

Operating System Windows 98 4.10.1998

----EASy System Output---------------------------------------

Computer Name : Aopen

BIOS Info

Name : Award

Version : Award Modular BIOS v4.60PGMA

PNP :

Manufacturer : (Standard system devices)

CPU Info

CPU Count : 1

CPU Type : 451 MHz GenuineIntel Pentium III

6 7 2

RAM : 191 MB Total

106 MB Free

Virtual RAM : 1856 MB Total

1811 MB Free

Operating System : Windows 98 4.10.1998

Default Browser : Internet Explorer

Version : 5.50.4522.1800

Temp Directory : C:WINDOWSTEMP

Size : 2 KB

------------------------------------------------------------

----Display Info--------------------------------------------

Number of Displays : 1

Current Mode (Primary) : 1152x864 32

Refresh Rate (Primary) : Optimal refresh rate

Primary display device

Description : 3D Blaster Banshee PCI/AGP

Manufacturer : Creative Technology

Video Memory : 16 MB

Main Driver : 3dbbw9x.drv

Version : 4.10.01.0105

Provider : Creative Technology

Supported Display Modes

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| * | * | * | * | *

800 x 600| * | * | * | * | *

1024x 768| | * | * | * | *

1152x 864| | * | * | * | *

1280x1024| | * | * | * | *

1600x1200| | | | |

------------------------------------------------------------

----Sound, Video and Game Controllers-----------------------

Description : Creative Sound Blaster PCI128

Manufacturer : Creative

Main Driver : ctpci9x.vxd

Version : 4.12.01.2016

Provider :

Description : Creative Sound Blaster PCI128 Legacy Device

Manufacturer : Creative

Main Driver :

Version :

Provider :

Description : Creative Gameport Joystick

Manufacturer : Creative

Main Driver : vjoyd.vxd

Version : 4.08.00.0400

Provider :

------------------------------------------------------------

----Direct X------------------------------------------------

DirectX Info

Version : DirectX 8

DirectDraw Info

Version : 4.08.00.0400

Certified : Not certified

DirectSound Info

Version : 4.08.00.0400

Certified : Not certified

DirectPlay Info

Version : 4.03.00.1096

DirectInput Info

Version : 4.08.00.0400

------------------------------------------------------------

----Drive Information---------------------------------------

----CDRom Info----------------------------------------------

Cache size : 1238 KB

Access Pattern : Quad-speed or higher

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Drive Letter C

Volume Name : CJM

Type : Fixed

File System : FAT32

Total Space : 7.85 GB

Free Space : 7.05 GB

Drive Letter D

Volume Name : THEBIGDRIVE

Type : Fixed

File System : FAT32

Total Space : 27.94 GB

Free Space : 4.49 GB

Drive Letter E

Volume Name : EMPEROR1

Type : CDRom

File System : CDFS

Total Space : 639.69 MB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

Drive Letter F

Volume Name :

Type : CDRom

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

Sec/MB : Test not performed

Detected Speed : Test not performed

------------------------------------------------------------

----Monitor Information-------------------------------------

Primary monitor

Description : Plug and Play Monitor

Manufacturer : (Standard monitor types)

Max. Resolution : 1280,1024

------------------------------------------------------------

----Network Information-------------------------------------

Description : Dial-Up Adapter

Manufacturer : Microsoft

Driver : pppmac.vxd

Provider : Microsoft

Bound Protocols

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

Description : Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)

Manufacturer : Linksys Incorporated.

Driver : lne100v4.sys

Provider : Linksys Incorporated.

Bound Protocols

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:0

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

------------------------------------------------------------

----Input Device Information--------------------------------

Mouse Information

Description : PS/2 Compatible Mouse Port

Type : PS2

Keyboard Information

Description : IBM enhanced (101- or 102-key)

------------------------------------------------------------

----Modem Information---------------------------------------

Description :

Driver :

Provider :

------------------------------------------------------------

----Glide/OpenGL Information--------------------------------

Glide Info

Glide2 Version :

Glide3 Version :

OpenGL Info

Version : 4.0

------------------------------------------------------------

----Task List-----------------------------------------------

msgsrv32.exe

mprexe.exe

mstask.exe

mmtask.tsk

Explorer

taskmon.exe

Systray

point32.exe

iexplore.exe

ddhelp.exe

emperor battle for dune_ez.exe

------------------------------------------------------------

----Autoexec.bat--------------------------------------------

*empty*

------------------------------------------------------------

----Config.sys----------------------------------------------

DEVICE=C:WINDOWSHIMEM.SYS

DEVICE=C:WINDOWSEMM386.EXE

------------------------------------------------------------

X_CASE_START

X_CASE_DESCRIPTION: Game.exe crashes when trying to launch the game.

Note: Reformatted machine.

Installed only:

- Windows 98

- 3D Banshee video drivers (newest ones)

- Creative Labs Legacy PCI sound card (newest drivers)

- Intellipoint 4.0 Mouse software for USB Explorer Intellipoint mouse.

X_CONTACT_FIRST_NAME:

X_CONTACT_LAST_NAME:

X_GAME: Emperor: Battle for Dune

X_SERIAL_KEY: ---

X_OPERATING_SYSTEM: Windows 98 , Version 4.10, Build 1998

X_PROCESSOR: Pentium III

X_SPEED: 451 MHz

X_MMX: Yes

X_RAM: 191 MB

X_MANUFACTURER:

X_PRODUCT_ID:

X_VIDEO_CARD: 3D Blaster Banshee PCI/AGP

X_DISPLAY_DRIVER: 4.10.01.0105

X_DISPLAY_DIRECTX: Not Certified, Hardware Support

X_DISPLAY_MEMORY: 5 MB

X_AUDIO_CERTIFIED: Not Certified

X_AUDIO_DRIVERS: ctpci9x.vxd 4.12.01.2016

X_MODEM:

X_V_MANUFACTURER: Creative Technology

X_A_MANUFACTURER: Creative

X_CASE_END

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Guest digital9x

Guest digital9x

Posted
Posted

Okay, this is what I have done now.

1. Set resolution to all possible modes.

2. Changed bit color to all possible modes.

Mode Resolutions:

1152/864

1024/768

800/600

Color bits:

32 true color

24 true color

16 high color

256 color

Results - same error "Can't Create 3d"

Notes: Monitor does react as if it wants to go into 3D mode by the resetting it does, and the clicking noise. Also, I went through all modes at "optimal refresh" and "adapter default" modes.

Heading to get the most current DirectX version possible. Will report once I install and attempt all modes again.

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Guest digital9x

Guest digital9x

Posted
Posted

Okay, I'm back.

DirectX 8.1 is now installed.

Steps taken:

- Installed DirectX 8.1

- Rebooted as stated by installation.

- Ran Dxdiag - all tests successful

- Tried all resolutions and color bits as I listed earlier.

Result:

- Can't create that blasted 3D device.

Gotta be able to laugh about this to get through it.

Digital9x

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Guest digital9x

Guest digital9x

Posted
Posted

Okay, I've done a few more things, but still don't have luck with getting the game to start.

1. Right clicked My Computer

2. Selected Properties

3. Click on Performance, then Graphics.

4. Changed the slider to "no acceleration."

5. Rebooted.

6. Noticed that my web-pages flicker when scrolling.

7. Tried to launch game.

8. Screen didn't refresh at all, and I got that the original Windows error box look with the details button.

Stated error:

GAME caused an invalid page fault in

module GAME.EXE at 015f:00407001.

Registers:

EAX=00000000 CS=015f EIP=00407001 EFLGS=00010246

EBX=00000000 SS=0167 ESP=00dafc38 EBP=bff92be9

ECX=00000041 DS=0167 ESI=0258cc30 FS=2def

EDX=01ff85b4 ES=0167 EDI=00000000 GS=0000

Bytes at CS:EIP:

8b 08 ff 51 4c 8b 86 2c 01 00 00 8b 8e 3c 01 00

Stack dump:

00000000 0258cc30 02843010 00809830 00000001 004175b4 00000002 00000000 0258cc30 00dafca4 005b770b ffffffff 004d6a0c 00000230 00000022 00000320

Thought maybe that info might be of use.

Digital9x

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Guest digital9x

Guest digital9x

Posted
Posted

Yeah, I get the same error. I worked my way back to the right, one notch at a time followed by a reboot, until max acceleration was once again selected. Still, no luck.

I did just stumble on a DOS file that was enclosed in a zip file of the newest drivers for my 3D banshee. I flashed the BIOS of the Banshee card, but still see no luck with the game.

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Guest digital9x

Guest digital9x

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Posted

I noticed that some of the responses to this same issue was to change video aperture (spelling) sizes. My 3D Banshee is an AGP card, if that has any importance.

I noticed that inside of dxdiag, the video driver is "unsigned," but I got it straigt from Creative's website.

When I press Cntrl Alt Del, I have three items listed.

1. Systray

2. Pointer

3. Explorer

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Guest digital9x

Guest digital9x

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Posted

Sure thing, not every I open up my machine to a stranger out on the net, but with the help you've provided, that built up some trust with me.

I'll check back in a few and see if you posted anything new. Going to toggle the aperture sizes around.

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Guest digital9x

Guest digital9x

Posted
Posted

Yeah, if it's like that of C and C series, I'll love it. I've just never ran across a game that would not work on my machine until this one got to me.

I went surfing the net a bit more, researching my Banshee card. The 3dfx site had Voodoo graphic drivers available for my card. So, I installed them and rebooted. I lost a view controls of the card, but Dxdiag let me know that it liked the drivers for the card anyway.

The game still does not launch. I even went and re-installed directx 8.1, and still no luck. That new Star Wars game is starting to look mighty good about now.

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